Branch Manager

CCCU is looking for a talented Branch Manager to guide all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. A successful candidate will have a hands-on approach with a knowledge of banking regulations and policies. You will provide back-up to your team, when needed, to ensure members are taken care of in a timely and professional manner.ResponsibilitiesManage day-to-day branch activities, including schedulingMonitor branch activity including sales, production results, transaction volumes and errorsMeet goals and metricsBring out the best in the branch employees by providing training, coaching, development and motivationCommunicate with upper management and staff to ensure all are working in compliance with all applicable laws and regulations – including audits and documentationCreate a business development plan to help build member relationships and educate people about the credit union and the products and services we provideShare knowledge and evaluate job performance of employees by conducting department meetings, one-on-ones, hip coaching, and performance reviewsAddress member and employee satisfaction issues promptlyParticipate in the hiring process for branch staffAdhere to high ethical standards by following Bank Secrecy Act (BSA) policies and procedures as they relate to this positionOther responsibilities as assignedSkills & Qualifications4-year college degree, or equivalent credit union or banking experience2 years’ supervisory experience, preferred – managing 4+ employeesSufficient knowledge of modern management techniques and best practices, including training and development of employeesConsumer lending underwriting skills preferredNotary and Medallion Stamp permissionsAbility to meet sales targets and production goals, results driven and member focusedExcellent organizational, customer service and communication skillsBenefitsHealth, dental and vision insuranceHealth Savings/ Flexible Spending accounts401(k) and pension plansLife insurance and supplemental insurancePaid time off out of the office – Vacation time, Sick time and Paid HolidaysEmployee referral program Plus much more!