Payment Processor

We are looking for a Payment Processor/Financial Services Specialist who will be responsible for analyzing and resolving all draft, audit, and transaction challenges needed in the best interest of the client and business. This agent may also assist in account underwriting, verification, and approvals when needed. This individual will perform continual data entry processes in a high-volume, fast-paced environment and must be detail-oriented and demonstrate accuracy. The Financial Services Specialist II will report to the Financial Services Manager.DebtBlue, LLC (DB) is a fast-growing debt settlement organization committed to helping individuals and families get back on their feet financially. We help restore peace to people filled with fear, families without hope, and folks who doubt they'll ever have a positive financial future. We are committed to serving with integrity, excellence, compassion, and a smile. If you share these same philosophies, become a DebtBluer today!!What You'll DoUpdate drafts per clients' requests.Research client files to identify transactional issues with payments and performance fees.Process requests from third parties related to clearing, pending, canceling, and modifying creditor settlement payments.Contact creditors if the account was sold to another collection agency and attempt to reestablish the previous agreement.Process scheduled payments of negotiated settlements as well as audit for accuracy.Send refund or referral of fees requests to the accounting department.Other duties as required to support department operations.What We Are Looking ForHigh School Degree (required) 1-2 years' experience in a financial industry (collections, payment processing, mortgages, claims reconciliation) (preferred)Must be detailed Have good problem-solving Must demonstrate strong communication skills to work effectively with Proficiency in Microsoft Office, SharePoint, Windows OS, and CRMsBilingual (Spanish) is a plus.What We OfferOpportunity to join a growing company with proven leadership and participate in a fast-growing industry poised to thrive in the years to comeConvenient location in newly renovated building in Richardson Telecom CorridorModern office/desk equipment and facilitiesFree on-site fitness facility with gym and showersLots of fun while you work hardBusiness casual work environmentMonthly awards and recognitionCorporate contests Ping pong table and foosball table to chill during breaksBenefits401KHealth insuranceDental insuranceVision insuranceShort- & long-term disability insuranceLife insurancePaid Time OffPaid holidaysEmployee referral programFree on-site gymErgonomical deskWhat is it like working for DebtBlue?The culture of this company is amazing. The people here are very friendly and always willing to help. They are also open to new ideas for improving processes. As a member of the team, you will have plenty of opportunities for growth and flexible schedules. We encourage our employees to speak up and share their ideas, opinions, and feedback.Ready to join our team? If this job seems like a good fit for you, we would be happy to discuss it with you! Please take a few minutes to complete our brief online application. We will get in touch with you afterwards to provide more information regarding the position and the subsequent steps.Learn more about DebtBlue, our services and what we have to offer by reviewing the following links:Company's Website: www.debtblue.comInformational Videos: https://debtblue.com/debt-relief-options/debtblue-library/Facebook: https://www.facebook.com/DebtBlue/LinkedIn: https://www.linkedin.com/company/debtblueTestimonials and Trustpilot Reviews: https://debtblue.com/get-started/testimonials/Nationally recognized TV ads as seen on Fox News, MSNBC, and other major networks***AAP/EEO StatementDebtBlue, LLC is an equal opportunity employer. DebtBlue considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, genetic information (GINA), age, disability, marital status or veteran status, or any other legally protected status. No question on this application is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.Job Posted by ApplicantPro