Quality Manager

Black Diamond Oilfield Rentals is a well-established, Houston-based company. We are a leading supplier of Drill Pipe and BHA Handling Tools for the Oil & Gas industry. We operate from 5 North American locations, delivering and extensive fleet of rental products and tailored services. Our commitment to personalized solutions, prompt response times, and exceptional customer satisfaction sets us apart and defines our value to clients. About the Job We are looking for a motivated individual to join our team as Quality Manager. This role is ideal for a self-motivated, driven, and experienced professional who is passionate about quality management, takes pride in delivering excellence, and is committed to continuous improvement and operational success. If this sounds like you, we encourage you to apply! As a Quality Assurance Manager, you will be responsible for creating, organizing, maintaining and implementing a Quality Management System (QMS) program/manual and support procedures written to follow API Q2 requirements. Responsibilities Responsible for reporting and responding to all quality conformance findings issues related to the Company's operationsLiaison with Engineering, Manufacturing, Service, and Sales developing recommendations to reduce NCR'sLead the Quality Committee at each Black Diamond locationResearching and creating policies, procedures, and reports related to continuous improvementsProviding training on various quality issues for all employeesInteracting with peers in external organizationsMaintaining required record keeping and documentationLeads and participates in staff quality meetingsMaintain quality corrective action programs, including internal and external auditsLead and comply with all applicable Black Diamond quality, safety, environmental and general standards and policiesConduct and/or provide orientation of the Quality management system for new staff membersConduct annual Management Review meetings per API Q2 requirementsReviewing all incidents/NCR reports, compiling and analyzing monthly, quarterly and yearly statisticsIssue NCR's, CAR's and PAR's in support of the Company's daily operational requirementsConduct annual performance reviews (providing input) of direct reports in conjunction with the facilities line management Minimum Experience and Qualifications Associate's degree and/or 15 years relevant experience with ISO/QM systemsAbility to liaise both internally and externallyAbility to provide leadership in the implementation of quality management systems, processes and proceduresCompetency in computer operations (i.e.: Microsoft Office products and ERP Systems)Positively driving change in the way decisions are made by proactively challenging the established mindset, ensuring the governance of the quality requirementsRequires a consistent, diplomatic and responsive approach in high stress situationsAbility to travel to other Black Diamond locations as required (approximate 20% travel) In office position, full-time M-F, Location - Conroe, TX. Exceptional benefits which include medical, dental, vision, 401(k) with match. We offer a remarkable company culture focused on training, goals, recognition and work life balance.