Outpatient Treatment Coach

TMS Tech (Outpatient Treatment Coach)At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS, Ketamine, ADHD testing, Med management, and more. These treatments are offered in a non-traditional healthcare setting, reminiscent of a spa. We are looking for (TMS techs) that have a customer-centric mindset and focused on helping patients achieve mental wellness.Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.How Serenity DiffersNo healthcare experience requiredPaid training/certification in TMS therapy90% of your insurance premium paid by Serenity10 PTO days/10 Major Holidays offResponsibilitiesPrepare and administer TMS treatmentsMonitor and support patients during treatment focusing on goal setting, journaling exercises, addressing concerns, etc.Collaborate with clinical team to optimize patient outcomesEnsure a clean and organized treatment environmentIdeal CandidateHigh School DiplomaHigh level of emotional intelligence, understanding and responding to patients' needs with empathy and compassion1-2 years of full-time work experience in a customer-centric environmentAbility to explain procedures to patients and provide reassurance and support throughout treatmentsGenuine drive in making a differenceAbout Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.