IT Technician I - TechZone

Posting DetailsDo you have questions about the application process? If so, please refer to the Applicant FAQ's.Position Information Posting Number:20260031VPosition Title:IT Technician I - TechZonePosting TypeStudentHours/week:20Eligibility:Work study preferred but open to all studentsSemester2025-2026 Academic YearLocationDetailed Work ScheduleNumber of positions:7Department:715-UTS - Technology Support ServicesContact Name:Seth CareyContact Phone/Extension:610-519-7207Position Summary Information Job Description Summary:*Provide first-level help desk support to help maintain all UNIT-supported systems.*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.*Assist with computer problems and provide diagnosis and resolutions.*Log calls utilizing the TeamDynamix (TDX) ticket system.Requirements:Some technical knowledge to support the IT infrastructure.Excellent written and oral communication skills.*Excellent customer service skills.Additional Information:Summer, Fall, and Spring position.UNIT will provide ALL training.*Must have a current drivers license to obtain golf cart certificationPhysical Demands Summary:*Must be able to occasionally lift 50lbsWage Rate:$11.25Posting Detail Information Closing Date (11:59pm ET):01/27/2027Open Until FilledNo