Operations Leader for Growth & Efficiency in BPO/Collections

ContactPoint 360 is seeking a Director of Operations based in McAllen, Texas. This leadership role involves overseeing business operations, budgeting, and developing operational strategies to enhance performance and efficiency across the organization. The ideal candidate will have over seven years in senior-level positions within the BPO or collections industry, alongside exceptional communication skills and a solid track record in operational management. The role is pivotal in promoting organizational growth, compliance, and high standards of service quality. J-18808-Ljbffr