Equal Employment Manager

SummaryThe incumbent serves as the Equal Employment Opportunity (EEO) Manager for the VA Maryland Health Care System (VAMHCS) - a Level 1b complexity facility and one of the largest medical centers within the Department of Veterans Affairs. VAMHCS is an integrated health care network comprised of three VA Medical Centers-Baltimore - Loch Raven - and Perry Point-and five Community-Based Outpatient Clinics located in Cambridge - Pocomoke - Glen Burnie - Fort Meade - and Eastern Baltimore County.QualificationsTo qualify for this position - applicants must meet all requirements by the closing date of this announcement - 05/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Interpreting and apply EEO laws - EEOC regulations - and VA directives to ensure program compliance and provide authoritative guidance to managers and staff. Conduct legal/policy analysis of complex discrimination complaints - ensuring recommendations and determinations meet regulatory and procedural standards. Facilitate ADR and mediation sessions to resolve disputes - negotiate settlement options - and de escalate conflict between parties. Plan - assign - and evaluate the work of EEO program staff - ensuring accuracy - timeliness - and alignment with organizational goals. You will be rated on the following Competencies for this position: Influencing/Negotiating Leadership Legal - Government and Jurisprudence Technical Competence Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary - involving sitting at a desk - attending meetings - and occasional travel to various work sites. No special physical exertion is required. Work Environment: Work is performed in an office setting with normal risks and discomforts. The environment is adequately lighted - heated - and ventilated. Occasional travel by automobile or public transportation may be required. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.DutiesMajor duties include but not limited to: Supervisory Duties (25%) The incumbent serves as the Equal Employment Opportunity (EEO) Manager for VAMHCS with full supervisory authority over program staff - ensuring effective program operations and compliance with VA - OPM - and EEOC regulationsThe incumbent supervises subordinate employees at the GS-12 grade level and belowThe incumbent plans - assigns - and evaluates the work of all staffsets prioritiesand distributes workload to meet organizational objectivesThe incumbent reviews the work of all three subordinates to ensure accuracy - technical soundness - timeliness - and compliance with governing policies and regulatory requirementsThe incumbent provides daily guidance - feedback - and coaching - identifying developmental needs and implementing training plans that strengthen staff competency and enhance technical expertiseSupervisory responsibilities include approving leave - administering minor disciplinary actions - resolving workplace issues - and ensuring all supervisory documentation-such as performance standards - appraisals - and corrective actions-is completed in accordance with VA and HR policyThe incumbent also participates in recruitment and hiring activities - including interviewing and selection recommendations for EEO program staffThe incumbent provides authoritative interpretation of EEO laws - regulations - and policies to subordinate staff - ensuring consistency and alignment across program activitiesThe incumbent monitors internal and external trends - anticipating organizational needs and adjusting work assignments - priorities - and staff responsibilities accordinglyThe incumbent supports succession planning - workforce development - and ongoing readiness of the EEO programPolicy Development and Compliance (15%) The incumbent develops - revises - and interprets EEO policies - procedures - and guidelines - particularly for complex or precedent-setting issuesResponsibilities include drafting new policies to address gaps - recommending changes to leadership - and ensuring alignment with federal regulations and VA directivesThe EEO Manager provides expert technical advice on compliance matters - systemic barriers - and complaint resolution strategiesThe incumbent monitors regulatory changes - updates internal guidance accordingly - and ensures the ADR program meets all VA and EEOC requirementsThese duties require advanced analytical skills and the ability to translate legal and regulatory requirements into practical - actionable policiesTraining and Education (10%) The EEO Manager designs and delivers comprehensive training programs for managers and employees on EEO-related topics - including ADR - reasonable accommodation - harassment prevention - complaints processing - and affirmative employmentTraining initiatives are tailored to address organizational needs - regulatory updates - and emerging trendsThe incumbent develops educational materials - conducts workshops - and evaluates training effectiveness to ensure knowledge transfer and complianceResponsibilities also include advising leadership on integrating EEO principles into broader workforce development and leadership training programsComplaint Processing and Resolution (15%) The incumbent manages internal and external discrimination complaint programs - including civil rights complaintsDuties include overseeing intake - conducting detailed analyses - and recommending resolutions in accordance with VA and EEOC requirementsThe EEO Manager coordinates ADR and mediation processes - ensuring timely and effective resolution of disputesThe incumbent provides expert technical guidance on complex complaints and systemic issues - prepares case documentation - and ensures compliance with procedural requirementsResponsibilities also include monitoring complaint trends and implementing preventative measures to reduce recurrenceStakeholder Engagement and Reporting (5%) The EEO Manager serves as the primary liaison with internal and external stakeholders - including unions - advocacy groups - VISN partners - and regulatory agenciesThe incumbent represents VAMHCS at VISN and national EEO meetings - shares best practices - and supports enterprise-wide EEO initiativesResponsibilities include preparing and submitting required reports - such as MD-715 and affirmative employment plansanalyzing trends to inform senior leadership on program performanceand developing strategies to address identified barriersThe incumbent ensures timely submission of reports and provides recommendations to improve program effectivenessWork Schedule: Monday-Friday 0800-1630 Telework: This position may be authorized for ad-hoc teleworkVirtual: This is not a virtual positionPosition Description/PD#: Equal Employment Manager/PD069070 Relocation/Recruitment Incentives: No Critical Skills Incentive (CSI): No Permanent Change of Station (PCS): No