Chief Member Experience Architect (Durand)

PFCU is seeking a Chief Member Experience Officer to plan, direct, and execute the comprehensive member experience strategy across branch operations, contact center, ITM, and facilities.Please make an application promptly if you are a good match for this role due to high levels of interest.The role requires ensuring service excellence and regulatory compliance while aligning with PFCU's mission and objectives. xmcpwfuThe position reports to the EVP and will work at the Portland headquarter location twice weekly.The Chief Member Experience Officer will provide leadership to the VP of Operations (East and