Program Manager End User Computing

Program Manager End User ComputingThe EUC Transition Program Manager will lead end-to-end End User Computing (EUC) service transitions, ensuring seamless transfer of people, processes, tools, and knowledge into a new operating model. The role is accountable for transition planning, execution, governance, and stabilization while maintaining service continuity and business confidence. Key ResponsibilitiesLead EUC transition programs covering Service Desk, Desktop/Laptop Support, Field Services, IMACD, and endpoint environments Develop and manage transition plans, timelines, milestones, and dependencies Drive knowledge transfer, documentation validation, and operational readiness Manage rebadge/rehire transition scenarios to ensure continuity of skills and services Establish transition governance, reporting, and executive communication Identify, track, and mitigate transition risks and issues Coordinate across vendors, security, and operations teams Lead hyper care and stabilization, ensuring smooth handover to steady-state delivery Required Experience & SkillsProven experience delivering EUC service transitions in enterprise environments Strong project/program management expertise with complex, multi-stakeholder transitions Solid understanding of EUC technologies and support models Ability to lead under tight timelines with minimal service disruption Excellent communication and stakeholder management skills PreferredExperience in large-scale or outsourced EUC delivery models Strong experience in EUC transitions Proven project/program management background Excellent stakeholder and delivery management skills