Experienced Front Office Administrator /Schedule Coordinator

At Coulon Dental, we believe that dentistry should be relational, not transactional. Our mission is to create a place where people feel safe, seen, and cared for — a place where deep trust and meaningful experiences come before clinical checkboxes. We’re a high-end, family-first dental practice committed to radical hospitality, excellent care, and growth — not just for our patients, but for our team. We’re not your typical sterile medical office. We laugh, we celebrate wins, and we build real relationships every single day. We’re looking for an experienced, relationally-driven Front Office Administrator / Schedule Coordinator to help us carry out this mission with excellence. Who You Are You’re not just looking for a job. You’re looking for a place to belong — a team that values people over processes, heart over ego, and purpose over routine. You’re skilled at what you do, but even more than that, you care deeply about how you do it. You thrive in a fast-paced environment, communicate clearly and warmly, and have a proven track record in a dental or medical front office. You’re confident with scheduling systems and phone interactions, and you understand that your role is the heartbeat of the patient experience. What You’ll Be Doing Managing patient scheduling with efficiency, clarity, and kindness using Open Dental software Acting as the first voice and face patients encounter — both on the phone and in person Navigating patient communication with confidence, professionalism, and care Collaborating with the clinical team to maintain smooth daily flow and schedule integrity Anticipating needs, solving problems, and helping the office run with a calm, steady presence Supporting our mission by creating trust-based experiences for patients and teammates alike What You Bring Dental or medical front office experience (required) Mastery of scheduling systems and phone communication Warmth, professionalism, and natural relational ability A growth mindset — you’re open to learning, feedback, and constant improvement Strong organizational skills and attention to detail A team-first attitude — no gossip, drama, or ego Bonus Points For: Experience with Open Dental Bilingual (English/Spanish) Experience in high-end service environments (hospitality, boutique medical, etc.) Why Coulon Dental? A family-like team culture where people care deeply about one another A leadership team that’s present, supportive, and clear on vision A workplace that feels warm, professional, and purpose-driven Ongoing training and support for personal + professional growth A chance to be part of something bigger than yourself Compensation & Benefits Competitive pay based on experience Paid time off Dental care benefits Opportunities for advancement and continued learning Team appreciation days and a fun, connected work environment (More details available during the interview process) To Apply: Please submit your resume and a brief cover letter or message telling us why this role and team feel like the right fit for you. We want to hear your voice, not just your qualifications. We can’t wait to meet the next incredible person who will help us live out our mission every single day. Apply today — your new dental family is waiting. Job Type: Full-time Pay: $18.00 - $27.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Paid time off Work Location: In person