HVAC Dispatcher

We are Urgently Hiring an HVAC Dispatcher in your area!What we offer:Competitive salaryDirect Deposit every FridayPerformance Bonus, Company Profit Sharing Bonus, and Safety BonusPaid holidays and generous Paid Time OffBenefits Effective the 1st of the month following your date of hireExcellent Medical, Dental, and Vision plansHSA and FSA Spending Accounts - with generous company contribution to HSA401(k) match - 50% up to 5%Employee Discounts through the Tickets at Work ProgramCompany Paid Life and AD&DShort and Long-Term Disability and other Supplemental Insurance offeringsConServ Building Services was founded in 1991, as the service division of BCH Mechanical. We began dispatching HVAC techs in the Tampa Bay, FL area and in just a short time, ConServ's reputation for customer service and technical expertise began to grow in GA, SC, NC, VA, TN, MS and AL. We are the number one choice for regional clients with multiple accounts, convenience stores, and those who prefer remote monitoring and control.The ideal candidate would be someone who has dispatching experience in the construction or HVAC field!POSITION SUMMARY:If you enjoy a fast paced work environment with little down time, this is the job for you!Provide top level customer service to both external and internal customers.Everyday engagement with both customers and field technicians to ensure ETAs are met and customers needs are taken care ofJOB DUTIES:Route and schedule field technicians to meet customers demands'Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipmentField customer questions/calls to ensure expectations are metUpdate customer websites/portals on a daily basisWork with technicians and management utilizing teamwork to accomplish goalsEnsure technicians needs are met dailyQUALIFICATIONS:High School Diploma or GEDStrong customer service and people skillsHighly organizedAble to thrive in high pressure situationsAble to manage multiple tasks and meet deadlines effectivelyProficient with Microsoft Outlook, Word and Excel