Resort Ambassador

Resort AmbassadorWould you like the opportunity to work in a beautiful outdoor setting? Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, El Capitan Canyon Resort may have the opportunity you have been seeking. We offer a luxury glamping environment on 300 acres in a stunning natural environment. As a Resort Ambassador at El Capitan Canyon Resort, you will have the opportunity to work with a dedicated team who help provide a world class guest experience while playing an important role in maintaining the integrity and security of the resort.Job Summary:As Resort Ambassador, you will report to our Guest Services Manager. You will work together toGreet all visitors, vendors, and contractors directing them to their destinations.Obtain names and information from our guests entering the resort.Answer the telephone courteously and relay information provided to the appropriate channels.Receiving and tracking of packages and mail for resort operationsNote and report unusual occurrences.Assist with noise complaints, parking issues or other security responsibilities as needed.Drive the canyon regularly to escort guests, or delivering provisions to our guests in their designated cabins.Monitor the resort noting any deficiencies, or maintenance issues requiring attention.Other duties as assigned.Requirements:High School EducationAbility to read mapsGood verbal and written communication skillsGood customer service skillsBasic computer proficiency including the ability to use email and internetFlexible scheduleBenefits:Paid Family LeaveHealth InsuranceDental InsuranceVision InsuranceVacation, Sick and Holiday PayCompany Basic Life InsuranceCompany paid Accidental Death & DismembermentCompany paid Short Term DisabilityCompany paid long term Disability401k Retirement PlanEOEWe are a drug free workplace. Pre-employment background assessment required.Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.Hourly Rate: $18-19.00Remote: NoHousing Provided: NoEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.