Associate Account Manager, Commercial Insurance

Job TypeFull-timeDescriptionAt Johnson, Kendall & Johnson (JKJ), we believe in securing and enhancing the future of our employees just as we do for our clients. We’re a 100% employee-owned independent insurance brokerage, and our people are trusted to lead with integrity, grow with purpose, and make a difference every day.We give team members the freedom, tools, and support to build meaningful careers—while maintaining balance and well-being along the way. At JKJ, we own our work, and we take pride in the relationships we build with our clients, our communities, and each other.About The RoleAs an Associate Account Manager, you’ll play an essential role supporting our Commercial Lines team. This position is a great opportunity for someone early in their insurance career who wants hands-on experience, exposure to client relationships, and a clear path for growth.You’ll work closely with Account Managers and Producers to support policy servicing, documentation, and communication—developing a strong foundation in commercial insurance while contributing to a collaborative, people-first team.What You’ll DoSupport Account Managers and Producers with day-to-day servicing of commercial insurance accountsPrepare and process proposals, policies, endorsements, audits, certificates, and auto ID cardsCommunicate with clients in a timely, professional, and supportive manner regarding policy details and documentationPerform policy checks and create audit spreadsheets to ensure accuracy and consistencyAssist with marketing client accounts to insurance carriers and gathering quotesComplete billing templates and coordinate with Accounting to ensure timely processingDocument all client interactions and updates in our agency management system (Applied EPIC)Follow JKJ service timelines, templates, and quality standards for new business and renewalsWhat You’ll BringAssociate’s degree in business, finance, or a related field (or equivalent experience)Interest in commercial insurance and risk management (prior coursework or experience is a plus)Strong communication and customer service skillsAttention to detail and ability to manage multiple prioritiesComfort working independently while collaborating with a teamProficiency with common office software (email, word processing, spreadsheets)Willingness to obtain a Property & Casualty license within one year (if not already licensed)Motivation to pursue a professional designation (AINS, APRI, or CISR) within 24 monthsWhy JKJWorking at JKJ means joining a company where people truly matter.Employee ownership through our ESOPGrowth from within with training, mentorship, and clear development pathsPeople-first culture rooted in integrity, respect, and collaborationWork that works for you, including flexibility and balance where possibleComprehensive benefits and wellness programs that support the whole employeeOwn Your CareerIf you’re looking for a role where you can learn, grow, and make an impact—while being trusted and supported along the way—we’d love to meet you.Apply today and start building a career where you truly own your work.