Sr. Analyst, IT Asset Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing As an IT Asset Management (ITAM) Senior Analyst, you’ll be responsible for ensuring CIBC's technology asset lifecycle for Hardware, Software and Cloud is followed in accordance with CIBC IT Governance and Operations. This includes ensuring IT Asset data is maintained and provides quality assurance of the U.S. Regions inventory of IT Assets. Additionally, in alignment with CIBC Enterprise policies and controls, that the U.S. Region adopts industry good practices for the management of IT Assets. You’ll be joining the ITAM team within CIBC’s US Technical Operations organization. You will be a subject matter expert on ITAM practices, and provide advisory to project and operational teams. You will foster ideation and impact our digital and agile transformation by enhancing our clients’ banking experience. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote How You’ll Succeed Leadership Skills: Act as the ITAM SME and provide advisory and expertise to ensure the U.S. ITAM Program is on track to meet objectives. Support other team members by sharing knowledge, collaborating and problem solving. Strong Communication Skills: You are a strong written/verbal communicator who is willing to speak up to ensure clear communication channels with team members and other teams. You are able to clearly communicate with different team members and teams while also being able to communicate to executive leadership when required. Technological Expertise: You are able to demonstrate a strong technical experience in IT Asset Management practices. Utilizing your skillset in a technical leadership capacity to drive progress and provide resolution to any issues that may arise. Who You Are You can demonstrate experience in. ITAM (2-4 years) within large enterprise environments and possess practical working knowledge of IT Asset management decisions, applications and implementation. Management across the IT Asset Lifecycle in an Enterprise Corporation, Financial organization, Banking Industry or Healthcare is desirable. You have an experience with ServiceNow Hardware and Software Asset Management capabilities (HAM/SAM Pro) and configurations as well as developing and implementing ITAM Continual Service Improvement opportunities. You can assess, and remediate ITAM issues as mandated by regulatory examinations and planned mitigation activities. In addition to this you have an experience with ITAM Process Design, Industry/Regulatory Frameworks for ITAM, and with developing advanced reporting capabilities for ITAM process CSFs, KPIs and operational/performance metrics. You are a certified processional. You have a degree in Computer Science, Programming, Computer Engineering or equivalent experience and at least one certification. (Certifications: ITILv4 Foundation, ITILv4 ITAM Practice Manager, CAMP, CHAMP or CSAM preferred) You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability California residents — your privacy rights regarding your actual or prospective employment What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-70 W Madison St, 10th Fl Employment Type Regular Weekly Hours 40 Skills Analytical Thinking, Application Production Support, Business Requirements, Feasibility Studies, Impact Analysis, Implementation Planning, IT Operations Support, Technical Knowledge, Work Collaboratively