Document Analyst

Title: Document SpecialistLocation: Plano, TX 75024Work arrangement: 100% onsiteDuration: 6 months to start – likely to extend based on performance (has opportunity to convert to perm – no guarantees and no specific timeframe)Pay Range: $17-18.00/hourHours/Schedule: 8am - 5pm CST (Monday-Friday)Interview: In person interview and alphanumerical data entry test completion• Line of business: Financeo This team manages all documentation associated to Auto Loans.• Duties : Document Management (electronic and pulling physical files), Data Entry, Faxing, Reviewing and sending mail/auto documents• Might be some outbound phone calls to obtain information on auto titles but no customer communication – they would only be calling car dealerships and states DMV’sSome of the responsibilities would include:· File sorting· Data entry· Review title documents for accuracy· Manually complete state title documents and send to state· Review customer accounts· Might be some phone work (very little) to collect information from customers, DMV’s or auto dealerships regarding auto titles• Need office admin experience (data entry, documentation or file management, administrative, clerical experience within an office environment will be required).• Call Center Experience: If we find someone who has a background in call center and they can speak to their ability to navigate systems like CRM’s and follow strict processes.Job DescriptionSeeking an onsite Document Specialist to join a Fortune 500 Financial Services Corporation.The department is a high volume and fast paced line of business.As a Document Specialist, you will be assigned various documentation and administrative tasks daily that will exercise your strengths in time management and prioritization.In this role you will effectively manage the following tasks:• Physically review 100-300 documents daily to check for accuracy• Review incoming mail - document the system of record, distribute to the team, or re-route to the correct department• Make outbound calls to collect additional information from customers if we are unsuccessful with processing their request• Responsible for faxing, mailing, and overnighting over 100 documents daily• Assist with other duties and projects as assigned• Perform data entry and data collection tasks accurately and efficiently as needed• Utilize MS Excel to create and maintain spreadsheets• File and organize documents in both electronic and physical formatsRequired:• Attention-to-detail is a must, as the primary function of this role is to review auto finance contracts.• This position also involves filing paperwork, pulling files off the shelf, and other various tasks.• Must be able to use word processing applications and electronic worksheets to accurately track and record metrics.• Ability to identify documents required for legal retention• Satisfying file and image requests from multiple sources, reports, people, and other internal departments.• Strictly adhere to company procedures and policies, in addition to process procedures• Being flexible as business needs may require• Must be dependable and consistently show up to work at designated scheduled time.• Demonstrate ability to multi-task with a balance of speed and accuracy• Must be self-motivated and demonstrate the ability to work independently with a high degree of attention to detail.• Must be able to meet and maintain 99% accuracy and efficiency standards set forth for all job duties.Qualifications:• High School Diploma• At least 1 year of file-room experience or 1 year of experience in an office/call center setting• Basic knowledge of G-Suite (Sheets, Docs, G-Mail)• Basic knowledge and experience with MS Office (Excel/Word)• MUST report onsite Monday – Friday• Positive morale and attitude• Strong organization skills and attention to detail• Must be able to work in a high volume, fast paced environment• Proven data entry and documentation management experience• Ability to work independently and prioritize tasks effectively• Excellent written and verbal communication skills