Payment Processing Specialist

Job Description Payment Processing Specialist?? 100% In-Office | Tampa, FL | Financial Services & PaymentsSupport the Payment Operations That Power Enterprise BankingSVS Group is partnering with a well-established global financial services organization to support high-volume, mission-critical payment operations. We are seeking detail-oriented, client-focused Payment Processing Specialists who bring hands-on experience with payment channels and a strong commitment to accuracy, compliance, and white-glove service.This role is ideal for professionals who enjoy working directly with clients, solving complex payment issues, and supporting secure financial transactions in a structured, fast-paced environment.What You'll Be DoingAs a Payment Processing Specialist, you will provide both client-facing support and operational execution across multiple payment channels, ensuring transactions are processed accurately, securely, and on time.Client-Facing SupportServe as a primary point of contact for clients utilizing ACH, Wires, Host-to-Host, and API payment channelsGuide clients through onboarding, testing, and implementationTroubleshoot transaction issues and clearly explain payment workflows and requirementsMaintain detailed documentation of client interactions, follow-ups, and resolutionsDeliver professional, timely, and accurate communication aligned with service level expectationsPayment Operations & AccuracyExecute payment transactions in accordance with documented procedures and regulatory requirementsEnsure accuracy in transaction processing, reconciliation, and reportingIdentify discrepancies or risks and escalate per defined protocolsSupport daily operational workflows with consistency and attention to detailCompliance & RiskAdhere to all regulatory, security, and compliance standardsSupport audits and risk reviews by providing documentation and evidenceMaintain strong internal controls and data integrityCollaboration & CommunicationPartner with IT, Operations, and Client Service teams to resolve issues efficientlyProvide clear status updates, issue tracking, and progress reportingParticipate in team meetings, training sessions, and knowledge-sharing sessionsContinuous ImprovementIdentify process gaps and recommend improvements or automation opportunitiesStay current on payment industry best practices and emerging technologiesParticipate in quality assurance reviews and implement feedbackWhat We're Looking ForWe're seeking professionals who combine payments expertise with strong communication and organizational skills.Required Experience & Skills:3+ years of client-facing experience in financial services or payments operationsHands-on experience with:ACHWiresHost-to-Host (H2H)API payment processingStrong documentation, organization, and follow-through skillsAbility to manage multiple priorities while meeting SLAsComfortable working 100% on-site in TampaSpanish language skills are a plusWhy Join This OpportunityWork in a high-impact financial operations environmentSupport enterprise-level banking clients and payment platformsGain exposure to complex payment channels and workflowsBe part of a stable, professional, and compliance-driven teamLong-term opportunity through SVS Group's trusted client partnershipsIf you're passionate about payments, accuracy, and client service—and want to contribute to financial operations that truly matter—we'd love to connect.?? Apply today and take the next step in your payment operations career with SVS Group.