Front Desk Clerk

Job Description All for Health, Health for All, Inc. (AFH) is a nonprofit Federally Qualified Health Center (FQHC) and a certified Patient-Centered Medical Home. For over 40 years, we have provided high-quality, accessible healthcare services to medically underserved and diverse populations across Los Angeles County, Orange County, and the state of Nevada. Our integrated, team-based model includes general family practice, pediatrics, behavioral health, mental health services, and adult day health care. In the past year alone, we served over 30,000 patients across more than 90,000 visits at a dozen clinic locations.AFH is currently seeking dedicated and compassionate individuals to join our mission-driven team. Due to our continued growth, we are currently hiring full-time Front Desk Clerks for our Glendale, Burbank, and Sunland locations. This is an excellent opportunity to engage directly with patients and contribute to a supportive, patient-centered care environment.Responsibilities include but are not limited to:Answering and directing phone calls professionallyGreeting and assisting patients upon arrivalScheduling, modifying, and canceling appointmentsMaintaining efficient patient flow and clinic schedulesVerifying insurance coverage and benefitsAccurately entering patient information into the Electronic Medical Records (EMR) systemEnsuring medical records are current and properly maintainedReconciling daily charges and billingPerforming other administrative duties as assignedQualifications:Minimum of 3 years of customer service experience in a medical or healthcare settingStrong verbal and written communication skillsAbility to read and understand basic medical terminologyProficiency with computers and electronic medical systemsKnowledge of insurance plans, benefits verification, and authorization proceduresAbility to prioritize tasks, multi-task efficiently, and demonstrate critical thinkingHighly organized, detail-oriented, and able to work independentlyProfessional, calm, and empathetic demeanor in high-pressure situationsAt AFH, we value individuals who are mature, sincere, and empathetic with patients and staff alike. A positive attitude and a commitment to building trust are essential.Company Description All for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada States. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services. Company Description All for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada States. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services.