Assistant Director of Operations

Benefits:Retirement with Employer MatchBonus based on performanceCompetitive salaryPaid time offTraining & developmentYou May Be a Great Fit as the Assistant Director of Operations at Jennifer Jacobs - State Farm Agent if:You're detail-oriented, especially when handling sensitive information or important client interactions.You stay organized and focused, even when juggling multiple conversations or tasks.You genuinely care about your community and are dedicated to providing excellent service.You bring optimistic energy and can turn stressful moments into moments of reassurance.You're a natural relationship-builder who earns trust quickly and keeps it.You hold yourself to the same standard you hold others.You thrive leading from the front through your own example. Location Address: La Grange, KY 40031At Jennifer Jacobs - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. We are an established agency and a growing team that is building something truly exceptional. If you are looking to grow your career, lead others and be part of a high performance team that does meaningful work every day — you will fit right in with us.The Assistant Director of Operations is a player/coach role at the heart of our agency. You will personally produce new business while supporting daily office operations and holding our team accountable to their goals. This is not a purely administrative role; we need someone who leads by example through their own production while keeping the office running at the highest level.ResponsibilitiesPersonally produce new business daily across auto, fire, life and health product linesSupport and coach team members toward their individual production goalOversee daily office operations and workflowCoordinate between in office and remote team memberLiaise with our dedicated service team to ensure exceptional customer experiencePrepare and review daily and weekly production reportsRun daily team huddles and contribute to a positive high-performance cultureBe the agency's anchor when the owner is working remotelyCollaborate with the agency owner on operational strategies and team developmentQualificationsActive Property & Casualty and Life & Health licenses requiredState Farm agency experience strongly preferredProven personal production track recordPrior leadership or supervisory experience preferredStrong organizational and communication skillsProficient in agency management systems and Microsoft OfficeHigh integrity — non negotiableSelf motivated and independently accountableCompensation and BenefitsMonthly and quarterly performance bonusesAnnual production growth bonusTotal earning potential: $70,000 - $90,000Monday-Friday 8:30am-5:00pm