Chief Medical Officer

Title: Chief Medical Officer (CMO)Reports To: Chief Executive Officer (CEO)Direct Reports: Deputy Medical Director, Providers, Behavioral Health, Lab DirectorClassification/Category: Executive Level ManagementWorkgroup(s): Executive Team (E-Team), Senior Leadership, Executive Board Committee, Governance Board Committee, Quality Board Committee, Quality Improvement Committee, Environment of Care Committee, Productivity CommitteeWork Status: HybridSalary: $222,890.16- $289,360.00Stipend(s): $50/monthly for mobile phoneStatus: ExemptSummary of PositionThe Chief Medical Director is a strategic leader creating a plan for aligning people, processes and values that support and further the organization's mission. Under the administration of the Chief Executive Officer, the CMO is responsible for Roanoke Chowan Community Health Centers' compliance with all clinical medical policies, directives, rules, regulations and clinical performance standards of the state, the federal government, and accrediting bodies and serve as the organizations ultimate authority on medical issues. The CMO scopes of responsibilities include population community health, behavior health and integrated care for the underserved communities. The CMO will model behaviors consistent with the published values and the Code of Conduct of RCCHC.RCCHC Mission, Vision and ValuesMission: Great care for every one every day.Vision: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve.Values: (R)espectful, (C)ompassionate, (C)aring, (H)onest, (C)omittedPopulation ServedRoanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents, migrants and seasonal farmworkers, as well as, visitors of Hertford, Bertie, Northampton, Gates, Washington and surrounding counties, regardless of their ability to pay.Minimum QualificationsMust have a strong community health/public health orientation, be experienced in patient care managementWork experience in a primary care setting with Pediatric, Adolescent, Adult and Geriatric patientsManagement experience and proficiencies in a clinical settingMust be able to use protocols, guidelines and benchmarks to implement policies and develop quality improvements while utilizing best practicesExcellent organizational skills, leadership skills, and excellent verbal and written communication skillsProficiency using EHRs systems and other computer programsFull knowledge of the nineteen requirements of FQHCsMust be able to effectively handle multiple tasks and priorities in order to meet deadlinesBilingual speaking English/Spanish preferredEducation: Graduation from an accredited school of medicine with a degree of Doctor of Medicine or Osteopathy is required.Experience Six years of experience in a clinical, academic or administrative capacity requiredCertification(s)/Licensure: Full licensure to practice as a medical doctor in the State of North Carolina required. Board certification required, Current DEA and BLS certification.Knowledge:Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC's) in regard to the Federal 330 Public Health Service Act.Knowledge of thorough understanding of the 340B programKnowledge of computer systems and applications.Skills:Skill in exercising a high degree of initiative, judgment, and discretion.Skill in analyzing situations accurately and taking effective action.Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.Skill in identifying and resolving problems.Skill in developing comprehensive reports.Abilities:Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manualAbility to write reports and correspondenceAbility to communicate effectively before groups, individuals and organizationsAbility to communicate with patients and family members from various educational, socioeconomic and cultural backgroundsAbility to interpret communication between patient and provider following RCCHC policies and procedures.Essential FunctionsParticipate as an active member of the Roanoke-Chowan Community Health Center Executive TeamResponsible for strategic planning, setting goals for departments and individual directors and providers, as well as succession planning for future vacancies and attritionProvide clinical strategic leadership and directionFoster a workplace that results in the positive development, growth and retention of high performing staffEnsure medical staff are selected, empowered and motivated to maximize RCCHC's ability to deliver its programs, services and missionManage administrative responsibilities such as effective integration and coordination of the clinical services department; scheduling and conducting clinical staff meetings; orienting and mentoring all new Physicians and Advanced Practitioners; ensuring clinical staff are continually trained and supervisedAssess individual patient conditions utilizing clinical observation, medical record, verbal information and interaction with patient/familyProvide leadership and strategic direction for Clinical Services and any related projectsCollaborate with the clinical leaders to design and implement clinical programs. Oversee the development, review and update policies, procedures, training and evaluation that help support efficient clinic workflows, productivity, quality improvement and customer serviceDemonstrate the ability to utilize medical knowledge and sound judgment to appropriately diagnose and treat patientsSupervise, manage and develop direct report staff with a wide range of knowledge, skills and abilitiesMaintain patient panel consistent with a 0.3 FTE and address the needs of patients in an accurate, thorough and timely manner by following up patient contact and taking appropriate actionFill in during times of need in the absence of provider staffInitiates and assists in the organization and utilization of the medical staff and reviews the activities of the medical staff in accordance with ethical standards and the overall policies of the Center. Schedules interdisciplinary meetings with medical and support staff to assure quality patient careReviews and recommends delineation of services, credentialing and privileging of provider staffAssists in developing the Center's clinical policies and formulating the mission, goals and philosophy of careRecommends clinical objectives and participates in the designation of priority objectives for the health center with reference to implementation of the health care planAssist in the development of the Center's health care plan based on community health needs, epidemiology of the community, and health behavior of the communityAssists in the development and presentation of the clinical activities budget, including staffing, support plan, and equipment needs projectionsDevelops the organizational plan for clinical operations and provide for efficient use of personnel in the application of multiple health skills (disciplines) to community and individual health problemsRepresent the corporation in community organization activities designed to modify community behavior, epidemiology, and/or needs as neededOversee the annual and periodic performance evaluations of clinical providersPrepares and recommends qualifications statements for credentialing, job descriptions, and evaluation standards for all clinical personnelUtilize best practices by demonstrating leadership, initiative, fair judgement and creative abilityActively involved in problem resolution related to patient grievancesProvides the final medical decision on medical issues when disputes ariseActive involvement in electronic medical record system development/improvementsAssist in the development, implementation, and operation of Quality Improvement program as it relates to patient careLead and help orchestrate the triple aim of improved access, better quality and reasonable costOversee the peer review process for medical and behavioral health providers to ensure medical charts are accurate and complete according the established format and legal requirementsEnsure compliance with HIPAA, OSHA, and other regulatory agenciesLeader in safety and risk management functions in conjunction with the CCOWork with other Directors to ensure a team approach to clinic managementDevelop and monitor compliance and risk management plans and trainingsDaily oversight of patient complaints investigations and medical malpractice claims managementParticipate in professional development activities to keep current with trends and practices in health care administrationRepresents the views, needs, concerns, and policy proposals of the medical staff to the Chief Executive Officer and Board of DirectorsArrange and conduct regular meetings of clinical providersResponsible for clinical assignments, rotation and call schedules, coverage and approval of leave time, etcMaintain compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditationPerforms other duties as assigned.