Billing Specialist

Physician Office - Billing SpecialistWe are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.Billing Specialist Job DutiesGenerate and distribute accurate invoices to customers in a timely mannerPost incoming payments (checks, ACH, credit cards) to customer accounts and ensure proper allocationReconcile payments against invoices and resolve any discrepanciesMonitor accounts receivable aging reports and identify overdue accountsConduct collections activities, including contacting customers via phone and email to secure paymentMaintain detailed records of collection efforts and customer communicationsInvestigate and resolve billing issues, disputes, and short paymentsCollaborate with internal departments (sales, customer service, accounting) to resolve account concernsProcess adjustments, credits, and write-offs in accordance with company policiesPrepare and distribute account statements to customersEnsure compliance with company policies and financial regulationsAssist with month-end closing tasks, including reporting and account reconciliationsMaintain accurate and up-to-date customer account information in the billing systemSupport audits by providing requested billing and payment documentationBilling Specialist RequirementsEducation & ExperienceHigh school diploma or equivalent required; associate or bachelor's degree in accounting, finance, or related field preferred1 3+ years of experience in billing, accounts receivable, or collectionsExperience with payment posting and cash applications strongly preferredTechnical SkillsProficiency in accounting or ERP systems (e.g., QuickBooks, SAP, Oracle, or similar)Strong Microsoft Excel skills (data entry, formulas, reconciliations)Ability to work with large volumes of financial data accuratelyKnowledgeUnderstanding of accounts receivable processes, billing cycles, and collections proceduresFamiliarity with basic accounting principlesKnowledge of payment methods (ACH, wire transfers, credit cards, checks)Skills & AbilitiesStrong attention to detail and high level of accuracyExcellent organizational and time management skillsEffective communication skills for interacting with customers and internal teamsProblem-solving skills with the ability to resolve discrepancies and disputesAbility to handle sensitive financial information with confidentialityStrong follow-up skills for collections and account resolutionOther RequirementsAbility to work independently and meet deadlinesCustomer service mindset with professionalism in collections interactionsAdaptability in a fast-paced, deadline-driven environmentCareer Management Group is a boutique staffing partner focused on meaningful placements across healthcare, life sciences, technology, professional services, and more. Every role we represent is carefully vetted and client-approved — our goal is to match you with an opportunity where you can truly thrive.