Linux Application Support Engineer
U.S. Citizens or Green Card holders only (No sponsorship available)Are you a Linux professional who enjoys troubleshooting complex application issues rather than managing infrastructure? We're partnering with an established technology company seeking a Linux Application Support Engineer to support enterprise communication platforms in production.In this role, you'll investigate application behavior, analyze system logs, troubleshoot Linux environments, and work directly with customers and engineering teams to resolve complex production issues. If you enjoy root cause analysis and solving challenging technical problems, this could be an excellent fit.What You'll DoTroubleshoot enterprise applications running in Linux production environmentsInvestigate application, system, and networking issues to determine root causeAnalyze logs, processes, services, and system performanceSupport software deployments, upgrades, patches, and production changesTroubleshoot SIP, VoIP, and enterprise communication platformsCapture and analyze packet traces using Wireshark and tcpdumpCollaborate with customers, engineering, and development teams to resolve production issuesCreate technical documentation, implementation procedures, and support guidesWhat We're Looking For5+ years supporting Linux-based enterprise applicationsStrong Linux command-line troubleshooting skillsExperience diagnosing application performance and production issuesSolid understanding of TCP/IP, DNS, routing, and networking fundamentalsExperience with SIP, VoIP, or telecommunications technologiesAbility to interpret packet captures and system logsExcellent troubleshooting, communication, and customer-facing skillsPreferred ExperienceRed Hat Enterprise Linux, CentOS, Ubuntu, or similarRTP, Session Border Controllers (SBCs), or Diameter protocolVMware or virtualization technologiesBash, Python, or other scripting languagesWhy Join?Competitive salary: $120K–$130KHybrid work scheduleWork on mission-critical enterprise communication platformsChallenging, hands-on technical environmentCollaborative team with opportunities to solve complex production issuesIf you're passionate about Linux, application support, and root cause analysis, we'd love to connect. Apply today!