Contact Center Scheduler

Join Our Team At Frontier Dermatology!Do you enjoy giving superior customer service over the phone, as well as working behind the scenes on a computer? Join our central call center team as a medical Scheduler! Scheduler (Contact Center)Location: Remote Opportunities in Oregon and Washington Typical Schedule: Mondays Fridays, 8:00am 5:00pm Please note: this position requires an anticipated start date of 05/04/26. General Description of All Benefits: Health Insurance medical, dental, and vision with HSA, FSA options 401k - employer matching up to 4% Life Insurance employer paid & voluntary options 8 paid holidays per year Tiered PTO accrual 80 200 hours annually Complimentary parking Pet insurance voluntary option Employee Assistance Program provided Qualifications: Preferred experience in a medical office environment, call center, or graduate of a healthcare training program HS Diploma, GED; or 1-3 months related healthcare experience Our call center schedulers must be comfortable in a fast paced environment; some duties include scheduling appointments, insurance verification, routing calls to the correct personnel, and be comfortable multitasking from multiple electronic clinical programs and websites Our call center schedulers must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below! Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates. CARE IS.. our core values: Community We're loyal to our patients, providers, and staff Accountability We are responsible for our behavior, interactions, and outcomes Respect We appreciate and hold regard for the feelings, wishes, contribution, and rights of others Empathy We treat the people the way they want to be treated Integrity We are honest and ethical Service Excellence We always do our best