FSO Engineer

Position: FSO Engineer Location: Covington, VA, Evadale, TX, Cottonton, AL, Roanoke Rapids, NC, Longview, WA Duration: Long term Bachelor s degree preferred but a technical school degree plus experience and technical certifications is acceptable with a minimum of 5 years experience working in a production IT manufacturing environment. Project management experience, training, or certification. Experience in managing a production-critical IT environment. Minimum 5 years proven PC/Windows experience. Minimum 2 years network and telecom support experience including moves adds and changes: cabling, general device, and connectivity troubleshooting; punch-downs; cross-connects. Excellent problem solving, dispute resolution and interpersonal skills. Strong understanding of IT service management framework and a respect for the ITIL Management Framework. Must have advanced experience configuring and troubleshooting personal computers, including all aspects of hardware and software support in a Windows operating system environment. Network related discipline or certifications are a plus. Knowledge of Microsoft Office365, including Teams, Word, Excel, Outlook, and PowerPoint. Knowledge of Microsoft Support Tools, SCCM, WSUS and Active Directory concepts. Excellent skills in written/oral communications, including group facilitation, presentation, and communicating across entire spectrum of an organization. Ability to proactively engage and communicate with all IT functional areas while ensuring alignment with local applications, Process Control Network (PCN) and business systems. The position requires frequent lifting of equipment. Must be able to lift 50 pounds. Must be willing to travel (locally and domestically) and have a valid driver s license.