Maintenance Director

This position is primarily responsible for performing technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks, by performing the following duties. Essential Job Duties included but not limited to: Maintains the physical condition of the property according to company operating and safety standards. Organizes, prioritizes and ensures that service requests and repairs are made correctly and in a timely manner. Oversees turnkey operations. Ensures that vacant units are made rent-ready in a timely manner. Performs turnkey work as required. Ensure all make-readies are inspected. Maintains hazard communications program and teach and promote safe work practices. Attends and participates in technical training programs to maintain personal skill level. Maintains a preventative maintenance program that minimizes emergency repairs and service repairs. Manages the service department in the most efficient and profitable manner possible given existing physical conditions, consistent with the goals of the company and property owners. Assists with recruiting and hiring of quality staff and recommends promotions and terminations when necessary. Works with the community manager to prepare staffing schedules to ensure work is completed in a timely manner while remaining within budgetary guidelines. Communicates upward with community manager and delegate duties effectively to team members. Assists community manager with documenting counseling sessions with maintenance staff. Adheres to the company’s personnel management policies and procedures. Communicates effectively with other associates to ensure cooperation between departments and properties. Ensures all service staff receives appropriate training. Understands and adheres to budget guidelines. Works with community manager to obtain competitive bids on major expenses. Purchases supplies using the standard purchase order system and proper bidding procedures. Understands and operates company computer software related to position requirements. Contracts use of outside vendors only when necessary. Monitors inventory of parts and supplies at appropriate levels. Participates in company training classes and meetings, as required. Ensures that the physical condition of the property is maintained according to company operating and safety standards. Organizes and prioritizes service requests. Ensures all service requests and repairs are made correctly and in a timely manner. Oversees completion of service requests in 24 hours or per property policy. Ensures excellent curb appeal at all times. Inspects grounds, buildings, and other property features daily to minimize liability concerns. Oversees turnkey operation and ensures that vacant are made rent-ready in a timely manner. Maintains an effective preventative maintenance program. Maintains an organized, clean and safe work area. Ensures adherence to the company’s safety and hazard communications programs, policies and procedures. Teaches and promotes safe work practices to staff. Maintains a high level of customer service. Communicates effectively with residents, fellow team members, vendors, and supervisors. Assists community manger with department personnel management functions, budgeting and re-forecasting, as required Works with community manager to handle maintenance related resident problems. Manages the Maintenance Technician Assists Community Manager with overseeing and supervising work of outside contractors. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws include interviewing, hiring, and training the Maintenance Technicial; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Qualifications To perform this job successfully, an individual should have knowledge of: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word) and Electronic Mail Software (Outlook). Ability to learn and operate Entrata Environmental Protection Agency (EPA) certification Type I and II Valid driver’s license and current automobile insurance Pest control (if performed in-house) Other licenses and certifications as required by state or federal law. Ability to deal well with people Good verbal communication skills Strong customer service representation Ability and access to drive a car Ability to establish and maintain a professional atmosphere for employees, clients and customers. Must be able to diagnose problems with and repair the following: Knowledge of major appliances HVAC (EPA Certification) Not required but preferred Basic -Knowledge of Intermediate plumbing Intermediate electrical (when no license required) Sheetrock General carpentry Pool care (if required by property) Pest control (if required by property) Roofs and gutters Wallpaper/painting Irrigation maintenance and repairs Landscaping Fountain maintenance and repairs Foundation/sidewalk repairs Ice/snow removal Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Experience: Electrical experience: 1 year (Required) License/Certification: Driver's License (Required) EPA Type I (Required) Ability to Commute: Hoover, AL (Required) Work Location: In person