Seasonal Monorail Tour Guide

Monorail Tour Guide Location: Bronx Zoo Employment Type: Temporary/Seasonal Status: Non-Exempt Grade Level: Hourly Pay Range: $18.50/hour Reports To: Supervisor Schedule: Must be able to work weekends and holidays; weekday hours also available Hours: 9:00am – 5:00pm, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Occasional after-hours events. Position Summary Tour Guides ensure that our guests enjoy a fun-filled and educational experience on the Wild Asia Monorail. A valid Driver's License is mandatoryResponsibilities Providing educational and enthusiastic narrations to large groups on the Bronx Zoo Monorail Providing excellent service to guests, including maintaining general knowledge of park attractions and amenities, answering questions and finding ways to create a great guest experience, in accordance with WCS standards of guest service Helping guests enter and exit Monorail with special attention to children, elderly, and disabled patrons Maintaining order among guests waiting to enter ride and safely admitting the appropriate number of guests in a timely manner Monitoring area and communicating with guests to ensure their safety Maintaining cleanliness and organization of assigned work areas as instructed Completing other related assignments and helping others on the team as required Assist as needed with Event Programming events and special projects Perks of Working with Us Free employee access to 5 Parks Complimentary Parking Five Complimentary Guest Park Tickets (After 45 days) Company-provided uniforms Access to online learning and tuition discounts with Monroe College Earned Paid Sick Time Employee Assistance Program Free Banking Discounts at Food & Merchandise Concessions Location: Bronx Zoo