Triage Technician

Join EANM as a Tech Triage Technician, who plays a critical role in assessing and prioritizing a patient's needs over the phone. If you thrive in a fast-paced environment, have strong clinical judgement, and want to make a meaningful impact on patient care - this could be the perfect fit!Why Choose Us?Paid on-the-job training & career advancement opportunitiesExtensive personalized training provided regardless of prior experienceInternal Career LadderLargest Ophthalmology & Optometry practice in the SouthwestWhat You'll Do:Prioritize eye-related emergencies by assessing patient symptoms to clarify the responsibilities and expectationsInitiate and manage prior authorizations, advocating for patients & supporting physician- designed treatment plans to preserve visionIdentify prescription refill needs and collaborate closely with physicians to manage clinical patient careEnsure accurate and efficient documentation in the EMR while effectively coordinating patient careApply quick & critical thinking in evaluating symptoms, medical history, and patient circumstances in real timeWhat We're Looking For:High school diploma or equivalent requiredCOA certification required within 90 days of hire (Tech Triage I)Experience in ophthalmic subspecialties and scribing preferredStrong communication, critical thinking, and multitasking skillsMust complete required LMS training annuallyBenefits We Offer:PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)Medical, Dental & Generous Vision Benefits401(k)Education AssistanceCompany-paid Life, AD&D, Disability Insurance & more!** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.Ready to start a rewarding career? Apply today! Learn more at www.eyenm.com.