Cloud Support Engineer
๐ Cloud Support Engineer โ Banking / Financial ServicesWe are looking for a Cloud Support Engineer to support a large-scale AWS environment with 100+ production applications and critical SaaS platforms. This role focuses on cloud operations, incident management, monitoring, IAM, backup/recovery, security, and AWS migration support.๐ Location: Seattle, WA 98104๐ข Work Model: Hybrid โ 3 days onsite per week๐ผ Industry: Banking / Financial Services๐ Key ResponsibilitiesProvide Tier 1/Tier 2 AWS cloud infrastructure support and incident management.Support AWS and SaaS platforms including Snowflake, MongoDB Atlas, and Confluent Cloud.Manage IAM, monitoring, observability, backup/recovery, and cloud security controls.Develop and maintain Terraform Infrastructure as Code (IaC).Support AWS data center migration, application onboarding, and post-migration stabilization.Assist with audits, compliance evidence, remediation, and operational documentation.Participate in on-call rotation and collaborate with Cloud Engineering, Security, Development, and SRE teams.๐ ๏ธ Must-Have Skills3+ years of hands-on AWS Support experience6+ years of overall IT experienceStrong AWS Cloud knowledgeTerraform, Python, and GitHubIAM / cloud security experienceCloud incident management and production supportLinux/UNIXBackup and recovery experience, preferably AWS BackupMonitoring/observability experience; Datadog preferredAgile/Jira experienceAWS Certified Solutions Architect โ Associate or equivalent knowledge