Sales and Customer Service Associate

Sales And Customer Service AssociateAt Opulence Management, we strive to connect communities with each conversation. More than campaigns and quotas, our work with Frontier Communications is about connection. Our work involves helping families stream their favorite shows, entrepreneurs run businesses from home, and communities stay in touch. We build trust, answer questions, and turn technical details into stories people understand. Because for us, it's not about selling a product; it's about making life a little easier.So imagine helping families stay in touch, entrepreneurs keep their business running, and grandparents stream their grandkids' recitals — all in a day's work. As a Sales and Customer Service Associate for Frontier Communications, you'll do more than sell services: you'll build trust, answer questions, and make life a little easier for every customer you meet. If you love helping people and making someone's day brighter, you'll fit right in.Ready to connect communities while launching a sales career? Make an impact with Frontier!Sales And Customer Service Associates Are Responsible For:Driving direct-to-consumer sales for Frontier Communications by actively seeking out and engaging with potential residential customersEngaging with customers in neighborhoods through proactive outreach and on-site interactions to understand their telecommunication needsPresenting tailored product solutions based on customer needs by carefully assessing their current services and identifying opportunities for improvement or new offeringsUtilizing in-depth product training to inform sales interactions, ensuring accurate and comprehensive information is provided to customers regarding Frontier Communications' servicesEmploying a consultative sales approach to build rapport and trust, focusing on understanding customer challenges and offering solutions that genuinely benefit themIdentifying and cultivating new customer relationships through networking, referrals, and strategic outreach to expand Frontier Communications' customer baseAchieving and exceeding sales targets and quotas by consistently applying effective sales strategies and maintaining a high level of performanceContributing to measurable growth and customer satisfaction by not only closing sales but also ensuring a positive customer experience that leads to long-term loyalty and positive referralsSales And Customer Service Associates Should Possess These Attributes:High school diploma or equivalent (required)Bachelor's degree in Marketing, Communications, or a related field (a plus)Prior experience in sales, customer service or any client-facing rolesExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComfortable in a commission-based environmentAble to handle rejection gracefullyReliable transportation with a good driving recordHigh performance equals high pay—this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages