Account Representative - State Farm Agent Team Member

Benefits:License ReimbursementSalary Plus CommissionBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentCompany parties Company Overview: James Tate - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Account Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity. Job Description: As a Account Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:Engaging with customers through various channels, including phone, email, and chat.Providing friendly and efficient assistance with policy inquiries, updates, and claims.Utilizing digital tools and platforms to connect with a younger demographic.Collaborating with a dynamic team to ensure timely and effective issue resolution.Proactively identifying opportunities to enhance customer satisfaction.Qualifications:Excellent communication skills, both written and verbal in Spanish and English.Tech-savvy with a familiarity with digital communication tools.Customer-oriented mindset with a strong desire to exceed expectations.Ability to adapt to a fast-paced, evolving work environment.Previous customer service experience is a plus, but not required. Requirements:High school diploma or equivalent; college degree is a plus.A positive and proactive attitude towards learning and growth.Familiarity with social media platforms and digital communication tools.Ability to work in a collaborative team setting.Willingness to obtain relevant insurance licenses (training will be provided). How to Apply:Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!James Tate - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.Compensation: $45,000.00 - $60,000.00 per yearMy team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bellwood, IL and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planning