Health Care Front desk

About Us We are a busy and growing healthcare clinic dedicated to providing exceptional patient care in a professional and compassionate environment. We are seeking a reliable, organized, and patient-focused Front Desk employee to join our team.Position Summary The Front Desk position serves as the first point of contact for patients and plays a vital role in ensuring smooth daily clinic operations. This individual must demonstrate professionalism, strong communication skills, and the ability to multitask in a fast-paced medical setting.Key ResponsibilitiesAnswer incoming phone calls promptly and professionallySchedule, reschedule, and confirm patient appointmentsCheck patients in and out efficientlyManage and distribute incoming/outgoing faxesVerify patient demographics and insurance informationMaintain accurate electronic medical recordsCollect copays and balances as neededCoordinate with clinical staff to ensure clinic flow stays on scheduleProvide excellent customer service to all patients and visitorsQualificationsPrevious medical front desk or healthcare experience preferredStrong phone etiquette and communication skillsAbility to multitask and stay organized in a busy environmentFamiliarity with EMR systems preferredKnowledge of insurance verification and basic billing processes is a plusProfessional appearance and demeanorSkills & CompetenciesAttention to detailTeam-oriented mindsetTime management and prioritizationCompassionate and patient-centered attitude#J-18808-Ljbffr