Technical Support Tech I

Our client, an industry leader in telecommunications and network infrastructure, is seeking a Technical Support Tech I to join their team. As a Technical Support Tech I, you will be part of the support department assisting technical teams and end users. The ideal candidate will demonstrate problem-solving skills, adaptability, and a proactive attitude, which will align successfully in the organization.Job Title:Technical Support Tech ILocation:New Carlisle, INPay Range: $23.50 per hourWhat's the Job?Provide support to end users on a variety of technical issuesIdentify, research, and resolve technical problems efficientlyRespond to telephone calls, emails, and personnel requests for technical assistanceDocument, track, and monitor issues to ensure timely resolutionAssist with moving and implementing large enterprise equipment and cabling installationsWhat's Needed?High School Diploma or equivalent; an associate's degree in a related area is a plus0-3 years of experience in technical support or related fieldKnowledge of commonly used concepts, practices, and procedures within the IT or telecommunications fieldAbility to follow instructions and pre-established guidelinesPhysical ability to lift up to 40 pounds regularly and work in environments that may be noisy, cramped, or elevatedWhat's in it for me?Opportunity to start or advance your career in IT and telecommunicationsHands-on experience with enterprise equipment and cabling projectsSupportive work environment with training opportunitiesPotential for growth within a reputable organizationCompetitive pay rate and consistent work scheduleUpon completion of waiting period consultants are eligible for:Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly PayIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.