SAP Application Lead

Equipment / Remote/Hybrid/Onsite: Hybrid. Location: Greensboro, North Carolina (Hybrid – 3 days/week onsite). Open to candidates in Raleigh or Charlotte (1-1.5 hr drive). Open for relocation candidateTOP HARD SKILLSSAP Retail (10+ years)SAP SD (10+ years)Technical Debugging (Strong Proficiency)Application Maintenance Support (AMS)NICE-TO-HAVESSAP CAR and POS knowledge.S/4 HANA experience.Retail Industry domain expertise.DISQUALIFIERSLack of technical debugging skills (cannot be purely functional).Unable to meet the 3-day onsite hybrid requirement in Greensboro.Less than 10 years of experience in core SAP modules.POSITION OVERVIEW This role sits within the Application Managed Services (AMS) group, specifically supporting a prominent client in the Retail industry. The team is focused on maintaining and optimizing SAP Retail and SD environments, ensuring seamless store operations and application stability through high-level technical leadership.DAY-TO-DAY RESPONSIBILITIESProvide hands-on Application Maintenance Support (AMS) and resolve urgent production issues.Manage client relationships and act as a primary point of contact for SAP Retail processes.Oversee and lead the offshore delivery team to ensure project milestones are met.Manage Retail-specific processes including Promotions, Store Operations, and Store Sales.Utilize FIORI-related processes and manage interfaces, batch jobs, and S/4 HANA environments.Perform functional and technical debugging to troubleshoot complex application errors.TOP 3 REQUIRED SKILLSSAP Retail (10+ years)SAP Sales and Distribution (SD) (10+ years)Technical Debugging & Leadership (10+ years)ADDITIONAL DESIRED SKILLSKnowledge of SAP CAR (Customer Activity Repository)Knowledge of SAP POS (Point of Sale)S/4 HANA implementation or support experienceExperience with FIORI apps in a Retail environmentIDEAL CANDIDATE PROFILE The ideal candidate is a seasoned SAP professional who bridges the gap between functional expertise and technical debugging. They must possess a "leader-doer" mentality, capable of managing offshore resources while remaining hands-on in a fast-paced Retail environment.Job ResponsibilitiesLead the offshore team in delivering SAP Application Maintenance Support (AMS).Solve urgent issues within SAP Retail, SD, and S/4 HANA environments.Manage day-to-day store operations processes, promotions, and sales interfaces.Perform technical debugging and functional troubleshooting to maintain system health.