ROUTE SUPPORT SUPERVISOR
Route Support SupervisorThe Route Support Supervisor supports daily Vending and Market operations by coordinating route coverage, training and developing drivers, supporting route planning, and ensuring branch initiatives and performance targets are successfully executed.Key ResponsibilitiesTraining & Driver DevelopmentTrain and onboard new Market and Vending drivers.Conduct route rides and ensure drivers are prepared to independently manage their routes.Partner with Route Managers to retrain and coach drivers with performance opportunities.Reinforce expectations for service, merchandising, inventory, scanning, safety, and customer service.Route Coverage & PlanningCoordinate and communicate daily route coverage for utility drivers.Partner with Route Managers to proactively plan coverage for upcoming PTO, vacancies, and other staffing needs.Ensure coverage plans are in place to minimize missed routes and service disruptions.Participate in route planning and coverage meetings.KPI & Performance ManagementTrack key operational KPIs and partner with Route Managers to address performance gaps.Support achievement of monthly Cash-In on Growth targets and other branch goals.Monitor route execution, training progress, and operational compliance.Branch Initiatives & ProjectsCoordinate and support branch initiatives, route changes, new account launches, equipment moves, and other operational projects.Track assigned projects to ensure they are completed accurately and on time.Communicate progress, challenges, and outstanding actions to branch leadership.Measures of SuccessRoutes are fully staffed and serviced as scheduled.PTO coverage is planned in advance.New drivers are trained and prepared to independently operate their routes.Performance issues are identified and addressed through coaching and retraining.Monthly KPI and Cash-In on Growth targets are achieved.Branch projects and initiatives are completed on time.Canteen is a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Applications are accepted on an ongoing basis.Canteen maintains a drug-free workplace.Associates at Canteen are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.