Site Supervisor (Customer Service)

Site SupervisorSimi Valley, CA | Full-time | MF 8:00 AM5:00 PMJob SummaryAugust Roofing & Solar is hiring a Site Supervisor focused on customer service in Simi Valley, CA. This full-time role combines customer service and construction site supervision. You'll be the on-site point of contact for homeowners, HOAs, and property managers, ensuring projects run smoothly, safely, and on schedule. Competitive pay ($24-$28/hour +Incentives), full benefits, company vehicle, fuel card, phone, and growth opportunities included.Join a Growing Team in Roofing & Solar!At August Roofing & Solar, we're not just building roofs we're building trust, peace of mind, and lasting customer relationships. As a leading Southern California contractor, we specialize in roofing, solar, and maintenance services for homeowners, HOAs, and property managers. Our team is expanding, and we're looking for a Site Supervisor who can combine field oversight with excellent customer service.What You'll DoAs the on-site face of our company, you'll:Serve as the primary customer contact, welcoming homeowners and providing clear, daily updates on progress and next steps.Maintain a safe, clean, and respectful jobsite, stepping in as needed for basic clean-up and hands-on support.Lead and oversee crews, managing workflow and keeping projects on schedule.Ensure top-quality workmanship, proactively identifying and resolving issues before they impact the customer.Coordinate logistics, including scheduling deliveries, managing equipment, and occasionally picking up and transporting materials from our yard or local suppliers.Document project milestones with photos and notes, and guide customers through the final walkthrough and completion.Support business growth, canvassing nearby homes to notify neighbors of upcoming work, provide company information, and generate new appointment opportunities (with incentive-based rewards).What We're Looking ForBackground in construction, roofing, project management or site supervision (preferred, but not required).Strong customer service skills professional, clear, and respectful communication.Ability to read project plans and enforce safety/OSHA standards.Tech-friendly: CRM systems, photo documentation apps, Microsoft Office/Teams.Highly organized, dependable, and able to manage multiple priorities.Valid driver's license with a clean record. No DUI within the last 5 years.Able to lift up to 80lbs in support of delivering job materials to projects sitesWhy Work With Us?Competitive Pay: $24-$28/hour (depending on experience) + Incentives for 5-star reviews and setting new appointmentsFull Benefits: Medical, dental, vision, PTO, and paid holidaysCompany Vehicle + Fuel Card, Phone, and Uniform providedSupportive team culture built on professionalism, craftsmanship, and growthCareer development opportunities in a growing company that promotes from withinAbout YouYou take pride in doing things the right way. You value quality craftsmanship just as much as clear communication and follow-through. You're comfortable speaking with homeowners, property managers, and builders, setting expectations, and earning trust while also leading crews in the field and keeping projects on track. You enjoy being hands-on, solving problems in real time, and bringing order to busy job sites. If you're looking for a role where your leadership, organization, and people skills matter every day, this is a great fit.Apply today and become part of a team that takes pride in quality work, customer satisfaction, and professional growth!