Summer IT Ops Intern - ServiceNow Dashboards & Tech Support
Build custom dashboards and reports in ServiceNow that reflect IT team's KPI and other performance metrics.Collaborate with technical subject-matter experts to create clear operating procedure documents.Support Local IT Team with hardware provisioning, troubleshooting hardware and Windows OS related issues.Support Local IT Team to troubleshoot Audio/Video related issues relating to conference-room AV solution.J-18808-Ljbffr