Veterinary Technician

DescriptionPosition at Firehouse Cedar ParkFirehouse Animal Health Center is looking for a Veterinary Technician to join our Cedar Park team!Firehouse is a full-service veterinary hospital that provides comprehensive veterinary care, unparalleled service, and a collaborative experience to the pets, people, and communities we serve. We believe in giving back to our communities and partner with over a dozen local nonprofits.Firehouse has been voted Top Workplace by the Austin Statesman and is one of the best places to work in Central Texas. We prioritize training in leadership, communication, and diversity to help us work together as a unit and provide a safe, collaborative, and equitable work environment for our teams. Each team member is encouraged to achieve their personal goals in education, career progression, and/or leadership. We want every team member to feel like they’re part of a bigger mission, feel empowered to carry out important tasks, and develop their own skills.We are passionate about training and welcome all candidates regardless of experience level! If you'd like more information about this job listing, please visit https://firehouse.vet/join-our-team/.Position OverviewVeterinary Technicians are responsible for supporting the doctors and other team members in providing high-quality medical care in a friendly, efficient manner that ensures excellent service to our clients and patients. You will report to the hospital leadership team – the Hospital Manager and Medical Director. Your work will directly support your peers, the leadership team, and the hospital's goals.ResponsibilitiesVeterinary Technicians are responsible for the following. This list may be revised at any time, and additional duties not listed here may be assigned as needed.Client Care:Check clients in and out for appointments, surgeries, and proceduresFoster an educational experience for the clientProvide exemplary communication and customer serviceExplain discharge instructions to clientsConduct follow-up correspondenceTechnical Skills:Manage exam flow, including patient restraintMonitor anesthesia and assist doctors during surgeriesPerform dental prophylaxis and radiologyProvide care and treatments for hospitalized patientsPrepare testing for in-house and referral laboratoryPerform venipuncture and IV catheter placementProduce digital radiographsVerify and fill patient prescriptionsProvide urgent care during emergenciesProvide cleaning and maintenance for equipmentClerical Skills:Maintain accurate medical recordsAnswer and direct multiple phone linesRespond to company emails in a professional, timely mannerPrepare/process scans and referral reportsLearn and utilize estimates, fee schedule, and other operational documentsEnsure cleanliness of hospitalPerform other duties as assignedProfessional Experience / Personal CharacteristicsExperience valued but not requiredMust be open to learningComfortable with computers and other technology (experience with AVImark software helpful but not required)Passion for building relationships and educatingCompassion toward animals and peopleHigh energy and drive to be successfulFast learner, able to multitask and be flexible to changeAbility to innovate and problem solveTeam player who can work effectively in a fast-growing, dynamic environmentEffective communicator in a variety of situationsGreat attention to detailThings You Need to KnowDependable attendance neededMust be able to work shifts that support hospital business hours and until all patients have been dischargedPotentially subject to high noise levels, bites, and scratchesPotentially subject to hazardous chemicalsCompensationFirehouse offers full-time team members medical, dental, vision, life insurance, 401k matching, short-term disability, PTO, paid holidays, discounted Veterinary/Boarding services, Employee Assistance Program, and more, including additional pay consideration for bilingual candidates. Some benefits are available for PT. Waiting period may apply.Firehouse Hourly Rate Range: $17 - $25 an hour