Service Advisor

About UsAt Bruner Auto Group/Bruner Toyota, we have devoted ourselves to helping and serving our customers to the best of our ability. The Bruner Auto Group Family has been in business since 1962. We first came to the Brownwood area in 2007 and moved to our new location in Early in 2013.We value each and every one of our employees. We are searching for employees that will help lead us to hit our goals!Job Description:The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.BenefitsHealth InsuranceDental InsuranceVision InsuranceLife Insurance401k401K MatchPaid VacationPaid Time Off after 90 daysService Advisor Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements:Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programs