Business Development Representative

DescriptionArbiter is looking for an energetic and results-driven Business Development Representative to play a key role in supporting our sales pipeline.The BDR is the foundation of our Account Executive development path. This role is responsible for creating new pipeline opportunities through strategic prospecting, business conversations, and consultative qualification. Successful BDRs demonstrate the ability to understand customer business challenges, have a strong degree of personal accountability, how to influence buying decisions, and desire progression into a closing sales role (AE).The ideal BDR candidate will bring a track record of top performance, will be an organized self-starter with an energetic and knowledgeable phone presence, and will have a strong desire to progress into the Account Executive role.Key ResponsibilitiesGenerate qualified pipeline opportunities through targeted outreach, business conversations, and discovery of customer challenges, priorities, and buying initiatives.Conduct initial discovery conversations to understand customer objectives, challenges, decision-making processes, and potential business impact.Partner with Account Executives to develop account strategies and execute coordinated outreach plansApply a combination of prospecting activities including phone, voicemail and email to engage decision makers and influencers within high-potential target accountsDevelop account engagement strategies and multi-thread relationships across target accounts to identify business needs and create sales opportunities.Navigate gatekeepers and challenges to work directly with key decision makers Understand high-level solution and industry information and be able to clearly articulate value propositionDemonstrate increasing ownership of opportunity creation, qualification quality, and pipeline outcomes.Consistently seek coaching and feedback to improve business acumen, sales skills, and prepare for Account Executive responsibilities.Keep accurate records and detailed notes of all outreach efforts and contacts within the CRM.Meet or exceed monthly targets Provide closed-loop feedback to ensure continuous process optimizationWhat Success Looks Like0-6 MonthsConsistently achieves pipeline creation targets Demonstrates strong discovery and qualification skills Build credibility with prospects and Account Executives 6-18 MonthsCreates high-quality opportunities that convert into revenue Demonstrates business acumen and sales process knowledge Becomes a candidate for promotion into an Account Executive role MetricsPrimary MetricsSales accepted opportunities (SAOs) and Qualified pipeline generatedExpected SAO volume is 25 per MonthOpportunity conversion rateExpected win rate to exceed 25%Meeting-to-opportunity conversion Expected conversion to exceed 50%Secondary MetricsActivity levelsExpected call volume to exceed 100 calls per dayMeetings bookedExpected meeting volume to exceed 3 sets per dayRequirementsRequired QualificationsStrong communication, thoughtful questioning, and active listening skills with the ability to engage business stakeholders in meaningful conversationsAbility to think critically about business problems and connect customer challenges to potential solutionsDemonstrated curiosity, coachability, competitiveness, and desire to pursue a long-term career in salesStrong organizational skills and a keen attention to detailCellphone or personal device to receive MFA (multi-factor authentication) texts or calls Have an internet connection that’s adequate for their job, a minimum of 10Mbps downPreferred QualificationsPrior experience in business development, sales, customer-facing roles, athletics, leadership positions, entrepreneurship, or other environments requiring resilience, persuasion, and achievement.Evidence of sustained achievement, such as exceeding quotas, athletic accomplishments, leadership roles, academic excellence, military service, or entrepreneurial experienceBusiness to Business marketing/business experience - with technology company a plusExperience using Salesforce and Salesloft a plusWork Location and EnvironmentThis is a full-time, in-office role based in Sandy, UT.Daily in-person collaboration with managers and peers.Built for high-energy, high-accountability execution.Enables real-time coaching, development, and performance improvement.