Sr. Operations Analyst

BCforward is seeking an Operations Analyst to work hybrid in IndianapolisSr. Operations AnalystLocation: Indianapolis- HybridW2 onlyThis Sr. Operations Analyst role is heavily focused on operations systems administration, process improvement, and access/governance management in a regulated environment.Must-have technical skillsSmartsheet administration (sheets, reports, dashboards, automation)Power Apps developmentPower Automate workflow creationSharePoint administration and governancePower BI reporting and dashboardsUser provisioning and access managementGroup administration (MyAccess, Beeline, similar systems)Operations & Process SkillsProcess design and optimizationSOP and job aid creationIntake form developmentWorkflow migration and implementationOperational analysis and reportingContinuous improvement initiativesSecurity and compliance adherenceKey ResponsibilitiesMigrate existing spreadsheet-based processes into Smartsheet.Build and maintain dashboards, reports, and automated workflows.Manage user onboarding/offboarding and access permissions.Administer SharePoint and time-tracking systems.Create operational documentation and training materials.Improve collaboration processes with external vendors and partners.Analyze operational performance and recommend improvements.Ensure governance, security controls, and compliance requirements are met.