Admission Appointment Setter

The Admissions Appointment Setter serves as a primary point of contact for prospective students and their families. This role is focused on high-volume outbound outreach to engage qualified inquiries and successfully schedule appointments for students and parents to meet with Admissions Counselors. Key ResponsibilitiesHigh-Volume Outreach: Execute a high daily volume of outbound calls and follow-up communications to prospective students and their parents from provided inquiry lists.Appointment Setting: Invite families to schedule campus tours, virtual interviews, or 1-on-1 consultations with the admissions team.Inquiry Qualification: Conduct initial discovery to identify student interests, academic goals, and potential fit for university programs.Data Management: Accurately document all interactions, call outcomes, and scheduled appointments within the CRM (Customer Relationship Management) system.Inquiry Management: Manage a personal queue of inquiries, ensuring timely follow-ups and persistent engagement throughout the recruitment cycle.  Required Skills & QualificationsExceptional Communication: Strong verbal and written skills with the ability to build rapport quickly over the phone with diverse audiences.Resilience & Persistence: Ability to maintain a high energy level and positive attitude while handling high call volumes and navigating objections.Organization: Detail-oriented approach to scheduling and data entry to ensure no student falls through the cracks.Technical Proficiency: Comfortable using CRM software, VOIP phone systems, and Microsoft Office.Experience: Previous experience in telemarketing or customer service is preferred; experience in higher education or admissions is a plus.Must have a high school diploma or equivalent.