Technical Service Specialist – Emulsion Polymerization & Surfactants (Coatings)
Base salary $130,000-$180,000Role is remote with travel (50-75%)Benefits include medical, dental, vision, life insurance, PTO, 401k match, wellness programs.Join a global leader with a long-standing reputation for innovation and sustainability, offering strong career growth, excellent benefits, and a collaborative, people-focused culture. This is a high-visibility, customer-facing technical role where you’ll own projects, solve real-world formulation challenges, and work closely with R&D and commercial teams to drive impact across diverse industrial markets.Duties & Responsibilities:Serve as the primary technical contact for customer R&D, production, and technical teams, providing hands-on support and resolving complex formulation and application challengesLead and manage a pipeline of technical opportunities, driving customer projects from concept through implementation and commercializationBuild and maintain strong technical relationships with customers through regular on-site engagement and proactive supportCollaborate with internal R&D teams to identify gaps, modify existing products, and support new product development based on customer needsPartner with commercial and marketing teams to develop technical value propositions, application data, and tools that support business growthCreate and deliver technical training, presentations, and sales enablement materials to support internal and external stakeholdersTranslate technical capabilities into clear business value, supporting adoption of products and solutions in the marketMonitor industry trends, competitive activity, raw material changes, and regulatory developments to inform strategy and positioningCoordinate with cross-functional global and regional teams to deliver tailored solutions and ensure successful project executionStrengthen market presence by positioning solutions effectively within key industrial segments and applicationRequirements:Bachelor’s degree in Chemistry, Chemical Engineering, or related scientific discipline (MS/PhD preferred)8-10+ years of hands-on experience in formulation, application development, and technical serviceStrong background in emulsification, dispersing, defoaming, and rheology modificationExperience working with surfactants, water-soluble polymers, chelates, and acid-based catalystsIndustry experience across one or more of the following: emulsion polymer latex, aqueous coatings, pulp & paper, textile, water treatment, chemical processing, or related industrial marketsProven ability to troubleshoot and solve complex technical challenges across multiple applicationsStrong communication and interpersonal skills with a customer-focused mindsetCommercial awareness with the ability to translate technical performance into customer valueAbility and willingness to travel frequently (approximately 50-75%)Must be located within reasonable proximity to the East Coast or adjacent regionsIf you’d like to hear more about this opportunity and others we are currently working on, please contact Tory Mack at tmack@cps4jobs.comJO: 50.26TM