PT Client Service Advisor

Position Title: Client Advisor Department: Retail Temple St. Clair Flagship, 803 Washington St. NYC Reports To: Store Director Location: New York City Flagship Shop Employment Type: Full-Time / Part-Time Position Summary $25 per hour The Client Advisor is responsible for delivering a world-class client experience at the Temple St. Clair Flagship, embodying the brand's standards of artistry, knowledge, and service. This role requires deep expertise in our collections, a continually evolving understanding of fine materials and gemstones, and a polished, client-focused approach to relationship building. The position carries significant sales and budget accountability and serves as a key ambassador of Temple St. Clairs heritage, craftsmanship, and design philosophy. Key Responsibilities Sales and Client Experience Provide an exceptional, personalized shopping experience for all clients, reflecting the spirit and standards of Temple St. Clair. Achieve and exceed individual sales goals while contributing to overall store performance. Protect company assets at all times. Build strong, lasting client relationships through thoughtful service and consistent follow-up. Support and maintain the clienteling database, ensuring accurate records and proactive outreach. Brand and Product Knowledge Maintain and continually develop a deep understanding of Temple St. Clairs collections, history, design philosophy, and craftsmanship. Commit to ongoing education in gemology, fabrication techniques, and high jewelry offerings. Communicate the unique value, story, and artistry behind each piece with confidence and authenticity. Team Collaboration Work collaboratively with the store team to ensure a positive and supportive environment. Contribute to shared goals, uphold store standards, and assist colleagues when needed. Actively participate in trainings and team meetings to stay aligned on new collections, sales strategies, and client experience initiatives. Store Operations Support daily store operations, including opening and closing procedures, inventory management, and merchandising. Ensure the boutique remains immaculate and welcoming, adhering to visual presentation standards. Assist with special events, including those hosted in partnership with retail partners at the Flagship, providing sales, inventory, and operational support as directed by the VP of Sales. Attributes for Success Passionate about fine jewelry, artistry, and craftsmanship. Strong interpersonal skills; warm, polished, and poised in client interactions. Eagerness to learn about gemstones, fabrication, and the heritage of Temple St. Clair. Self-motivated with a positive, team-oriented mindset. High attention to detail and a commitment to delivering excellence. Core Attributes of Temple St. Clair Curiosity A mindset of continuous learning and exploration. Humility Respect for craft, tradition, and the contributions of others. Resilience Commitment to excellence through challenges and growth. Kindness A foundation of respect and care for colleagues and clients alike. Creativity A commitment to original thinking and a continuous flow of ideas that elevate the brand. As with all roles at Temple St. Clair, this position requires collaboration, creativity, and a dedication to living our values both within and beyond the workplace.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.] Example: Determine and develop user requirements for systems in production, to ensure maximum usability Qualifications[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.] Example: Excellent verbal and written communication skills