Data Entry

Responsibilities Enter new and refill prescriptions into the operating system accurately and timely to eliminate errors at dispensing. Triage incoming fax prescriptions to ensure timely dispensing. Ensure proper notes in the computer and cycle fill coding. Calculate and/or verify the correct dosage based on the prescription. Demonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service. Ensure all prescriptions assigned for processing are completed in regular shift. Receive, evaluate, process and follow up as needed with doctors' offices on all refills assigned. Develop proficiency in the utilization of all pharmacy systems (i.e., document imaging, legacy pharmacy computer operating system). On an as needed basis, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient. Develop and learn cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable. Requirements Active Pharmacy Technician license required. Call center or phone‐based customer service experience preferred. 2+ years of related experience (advanced degree may substitute for experience). High School Diploma or GED (per state requirements). Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB). Advanced computer skills; pharmacy operations system experience preferred. Ability to work independently and deliver to deadlines. Ability to solve problems with minimal direction. Great attention to detail and accuracy. Ability to excel in a fast‐paced, team‐oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines. #J-18808-Ljbffr