Property Manager

The Property Manager is the community's business leader and oversees all property operations. This is a leadership role and requires someone with a strong sense of business and financial acumen. As the Property Manager, you will effectively manage and coordinate all community activities and resources to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, growing property values, minimizing property operation expenses while maintaining a quality product.The Property Manager reports directly to the Regional Manager. This person is a leader, a team-builder, and knows how to encourage, empower, and hold others accountable. This person is an effective communicator, empathetic problem solver, an adaptive multi-tasker, and someone who can drill down to the details while seeing the big picture.Responsibilities Include But Are Not Limited ToHire, train, motivate and supervise all on-site team members to achieve operational goals.Assist in budget preparation and manage expenses to align with property goals.Ensure that all rents are collected, posted and deposited as needed.Perform and schedule all evictions and carry out adherence to all lease rules and regulations.Ensure that all vendors are on the approved vendor list and complete the vendor packet, and confirm vendor work schedules, billing and accounts payable are timely and accurate.Responsible for office operations, quality curb appeal, and community cleanliness.Initiate and implement all policies and procedures while maintaining staff and resident communication.Partner with Maintenance Supervisor to ensure all maintenance related activities and initiatives are in alignment with property goals.Regularly walk the community and report all liability and/or deficiencies to the Maintenance Supervisor and/or Regional Manager.Promote resident satisfaction and retention by responding to concerns, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.Communicate clearly and professionally with residents, prospects, clients, vendors, and team members both verbally and in writing.Respond sensitively to resident questions and/or concerns, exhibit sense of urgency, and de-escalate upset customersAttend and assist in resident activities and functions after hours as needed.Maintain all vendor relationships with utmost professionalism.Train, empower, and motivate the office and maintenance team through team building activities, 1 on 1 meetings, continuous support and training, providing feedback, etc.Address performance concerns promptly and issue written Corrective Actions and/or Performance Improvement Plans as needed.Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to Regional Managers regarding owner requests as neededQualifications5+ years of Multifamily Property Manager experienceAt least 3+ years in a Property Manager roleDetail-oriented and strong communication skillsValue add or lease up experience