Solutions Architect

Company Description: Harmony Healthcare IT (HHIT) provides technology solutions for healthcare organizations by safeguarding protected clinical information, increasing productivity, and maximizing cash flow. HHIT specializes solely in healthcare technology – driving accessibility, security, efficiency, and quality for our customers who rely on accurate clinical data to provide care for their patients. HHIT is best known for excellence in data extraction, migration, and retention of healthcare records ensuring system reliability and data integrity 24/7. HHIT is growing and seeks to add key members to the team to help continue our mission of helping the healthcare system work better for everyone. HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work. HHIT’s core values are: Do the right thingBe easy to work withExceed expectationsServe humblyNever stop improvingPosition Summary: The Solutions Architect is responsible for examining and analyzing business requirements to understand goals, constraints, and requirements required to design end-to-end technical solutions. They will exhibit extensive technical and product knowledge to position the right solution, rather than optimizing the architected solution solely for deal closure. This position is entrusted with building a unique understanding of the customer’s needs and creating technical documentation that ensures successful project implementation, through the application of HHIT’s product portfolio within industry-standard infrastructure and service components. Building and maintaining relationships with fellow associates, stakeholders, and customers is a critical aspect of this position. You will be required to solve complex problems through critical thinking and quantitative analysis. Growing the business through efficiency and standardized design is a necessity. This position can be in-person, fully remote, or a hybrid role. Primary Responsibilities: Collaborate with Sales, Sales Operations, Product, Solution Engineering team members to understand, define, and document customer requirements. As the voice of delivery during presales, the Solution Architect will advocate for appropriate alternate approaches/contingency planning and designs, define clear scope boundaries, and confirm Customer readiness around scope and requirements. The approach and architected solution will set up proposed work for successful, achievable implementation.Hold discussions with prospects, vendors, and third parties to deliver architecture requirements to support archival and/or migration solutionsAbility to communicate infrastructure recommendations to Customers and/or the HHIT Operations team. Provide additional clarity and collaboration around a proposed solution, as needed.Build, maintain, and expand library of standard architecture models, plans, and deliverables Assist the Solution Engineering team in identifying, evaluating, and qualifying Vendors to assist with infrastructure solutions (e.g., platforms, frameworks, cloud services), where neededStay informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developmentsUnderstand product data flows and implementation methods, in relation to the architected solutionDemonstrate and support reasoning for solution architected, in terms of efficiency, scaling, and reliability. Design solutions with a high probability of implementation success, by balancing Customer requirements, HHIT’s operational realities, proactive identification/escalation between Customer requirements and delivery capabilities during the presales cycle, and pivoting to alternative approaches where necessary, while maintaining HHIT’s ability to deliver on time, within budgets, and with high quality.Establish and maintain a formal, recurring feedback loop with Data Integration leadership to review recently delivered projects, comparing designed solutions versus actual implementation, understanding gaps/deltas, root cause challenges with solution design implementation, and lessons learnedActively solicit feedback from Operations delivery teams on presales solution designs, in regards to quality, completeness of artifacts, accurate of effort estimates, feasibility of design solutions, and gaps in Customer discovery that resulted in rework or scope changes, using this input to refine discovery frameworks, improve solution design practices, and update architectural implementation/design standardsClearly communicate the reason for the proposed solution, and any related “good, better, best” options, limitations, considerations, and/or tradeoffsFunction as a Business Development liaison to the following departments: Development, IT and Operations. Assist with training Business Development team members as it pertains to product offerings and supporting infrastructure requirements.Assist with Business Development team member onboarding as it pertains to functions of the Solution Engineering team.Assist with onboarding, training, and mentoring Solution Engineering team membersParticipate in project Kickoff meetings with Data Integration teams, as needed, to clarify design decisions, answer solution implementation questions, validate infrastructure implementation approaches and confirm alignment between presales solution design and delivery execution plansDemonstrate and respond to requests related to the architected solutions’ compliance with guidelines and governance requirementsCreate standard discovery analysis models that help inform and expedite solution design and creationDevelop and maintain deep operational knowledge of HHIT’s Data Integration capabilities, including data extraction and migration tooling (proprietary and/or third-party), standard operating procedures (SOPs), infrastructure deployment patterns, delivery team skill sets, and historical project performance data across different Customer environments and use casesParticipate in Customer Technical Planning sessions during project startup to align solution implementation approaches (e.g., data conversion projects requiring on-premises or client-hosted infrastructure) and gather firsthand feedback from Customer technical resources on implementation challenges for proposed solutionsEngage and assist with architectural collateral required for Request for Proposal/Information inquiries, as it pertains to:Infrastructure requirements and collateral, technical implementation milestones, prerequisite activities, and core technical dependencies to ensure smooth solution implementationIdentification and documentation of Customer readiness requirements within RFP responses, clearly articulating what the Customer must provide and when these items are needed relative to project milestones to prevent delays and set clear expectations during presales discussionsTravel up to 10-15%Complete other job related assignments and special projects as requested Required Skills/Abilities:Exceptional communication, analytical and problem- solving skillsStrong interviewing skills and attention to detailAdvanced knowledge of infrastructure components (e.g., compute, storage, networking, security, DR) and their dependencies, whether on-premises, cloud, or hybridIndependently driven, resourceful, and able to deliver results with minimal directionSuperb organizational skills, time management, and attention to detailProven ability to effectively prioritize and handle multiple tasks and projectsAbility to effectively communicate and translate complex technical concepts to stakeholdersWorking knowledge of database system requirements, as they relate to the solutionDisciplined in project scoping and implementation requirements gatheringDriven to complete project work to meet aggressive timeline expectationsWilling and ready to exceed HHIT’s core values for this positionExceptional ability to use visual design and diagramming tools to relay technical concepts through visualizationResponsible for protecting data entrusted to HHIT by customers or other parties which is demonstrated through strict adherence to HHIT’s data security and privacy policies and proceduresFunctional knowledge of using standard Microsoft Office products, such as Outlook, Work, Excel, Powerpoint, VisioRequired Application Collateral/Applicant Will Provide A portfolio with a minimum of two (2) previously architected technical solutions is required.These should be recent examples, within the last 24-36 monthsThese should be differing in size and scope; they may not be two technical visuals for the same solution implementationThese should be submitted/shared in an Adobe PDF file format, directly from the product used to design them (e.g., they should not be screen captures from a PPT presentation, etc.)These may not be example materials whereby AI was utilized to architect them. These must be the applicants’ own original work. Anonymization of artifact names within portfolio examples is acceptable/expected. Education & Experience:Bachelor’s degree or equivalent experience2+ years of proven experience in technology, solutions engineering, and/or solutions architectureDemonstrated experience as a strong leader who can prioritize well, communicate clearly, and effectively influence cross- functional teamsDemonstrated data-driven decision making and quantitative analysis skillsDemonstrated ability to think strategically while staying on top of tactical executionDemonstrated success in cultivating strong working relationships and guiding cross-functional teams through influence versus direct managementDemonstrated ability to utilize architectural design and visualization software. Microsoft Visio preferred.Physical Requirements:Prolonged periods sitting at a desk and working on a computerMust be able to lift to 15 pounds at times