Patient Concierge

Be the Face of McCulley Optix Gallery! Do you naturally make people feel welcome the moment they walk through the door? We’re hiring a Front Desk Patient Concierge to create a warm, polished, and effortless experience for every patient and customer.We’re looking for someone who values hospitality, kindness, attention to detail, and genuine human connection. The ideal candidate is organized, professional, stylish, and thrives in a fast-paced environment while keeping every interaction calm, thoughtful, and upbeat.Why You’ll Love Working Here4.5-day workweek for great life-work balanceHealth, disability, and PTO benefitsFlexible scheduling & ongoing educationCareer growth opportunitiesEyewear & eyecare perksPositive, supportive team cultureBonus potentialThis is an entry-level position with plenty of room to grow—perfect for someone friendly, organized, and ready to start a career with a local, women-owned business.Job ResponsibilitiesGreeting patients with warmth and professionalismManaging appointment check-ins and schedulingCreating a seamless, elevated patient experiencePhone callsPaperwork ManagementCommunicating with staff and patients in a efficient, warm and professional mannerKeeping the front desk organized, welcoming, and running smoothlyRequired Skills & QualificationsRequired: Great Attitude and Communication Skills, Willingness to learn. Comfort with Technology.Preferred: Front Desk or Customer Service Experience. Some college education.