Full Desk Account Manager

Terranova is seeking a Full Desk Account Manager / Recruiter to own both the client relationship and recruiting delivery for a portfolio of accounts. This role is responsible for developing new business, managing client partnerships, and executing end‑to‑end recruiting across roles brought in by clients.This is a true full‑desk position—ideal for an staffing Account Manager who enjoys building relationships, driving revenue, and delivering high‑quality talent with accountability from intake to offer.What You’ll DoClient Development & Account ManagementBuild and manage a portfolio of client relationships through proactive outreach (cold calling/emailing), referrals, and expansion of new and existing accountsPartner directly with business leaders and in‑house Talent Acquisition teams to understand hiring needs, workforce goals, and timelinesLead client intake meetings, define search strategy, and set clear expectations around process and deliveryAct as the primary point of contact throughout the hiring lifecycleRecruiting & Talent DeliveryExecute full‑cycle recruiting: sourcing, screening, interviewing, offer coordination, and placementDevelop tailored recruiting strategies aligned with each client’s business objectivesMaintain a strong candidate pipeline across priority skill setsDeliver a high‑touch candidate experience from first conversation through placementRevenue & Performance OwnershipOwn revenue generation across your desk, including new placements and account growthMeet or exceed individual placement, revenue, and activity goalsManage pipeline activity, forecasts, and reporting with accuracy and consistencyPartnership & RepresentationRepresent Terranova as a trusted talent partner—not a transactional staffing vendorCollaborate with internal leadership to continuously improve process, tools, and delivery qualityStay informed on market trends, compensation benchmarks, and hiring dynamics relevant to your focus areasAdministrativeDocumentation of client meetings and account updates in the CRM (Bullhorn)Documentation of candidate profiles, interview status and hires in the ATS (Bullhorn)Overall organization of the account portfolio to ensure proper services sold, hiring met and billing executedWhat We’re Looking ForRequired Experience3+ years of experience in full‑desk recruiting or staffing at a staffing agencyProven success managing both business development and recruiting deliveryExperience working directly with hiring managers, executives, or TA partnersAbility to manage multiple searches simultaneously without sacrificing qualitySkills & TraitsStrong consultative and relationship‑building skillsComfortable owning revenue goals and working autonomouslyHighly organized, responsive, and proactiveClear, confident communicator with clients and candidatesAction‑oriented and accountable from intake through closeWhat Success Looks Like in This RoleClients view you as a true partner, not just a recruiterYou consistently deliver qualified candidates aligned to client needsYour desk shows steady growth through repeat business and referralsYou manage your pipeline with transparency, urgency, and ownershipWhy Terranova Talent SolutionsPartner directly with business leaders and in‑house TA teamsCollaborative, founder‑led environment with clear expectationsFocus on quality, long‑term relationships, and sustainable growthOpportunity to grow your desk and influence how we deliver talent solutionsCompensationBase: $70kCommission: Uncapped at 40%Bonus: Tiered based on annual revenue generatedRSU Plan: Tiered based on annual revenue generated