Commercial Insurance CSR

Agency Service Bureau is seeking an experienced Commercial Lines Customer Service Representative (CSR) to join our growing insurance agency. This role is ideal for a detail-oriented professional who is confident in servicing accounts and handling commercial lines quoting with minimal supervision.Key Responsibilities:Service a book of commercial lines business, including policy changes, renewals, and client supportPrepare and process insurance quotes across multiple carriersCommunicate effectively with clients, underwriters, and carriersReview policies for accuracy and coverage needsAssist producers with new business and renewal marketingMaintain accurate and organized client records in the agency management systemQualifications:Active Property & Casualty (P&C) license in California (required)Proven experience in commercial lines servicing and quotingStrong knowledge of insurance coverages, markets, and underwriting guidelinesExcellent communication and customer service skillsAbility to manage multiple tasks and meet deadlinesProficiency with agency management systems and standard office softwareWork Environment:In house or remote, must reside in CaliforniaCollaborative and supportive team cultureFlexible work environment with accountability for performanceCompensation & Benefits:Competitive salary based on experienceBenefits package (health, PTO, etc.)Opportunities for professional growth and continuing educationIf you’re a licensed commercial lines professional who thrives in a remote setting and enjoys supporting clients with high-quality service, we’d like to hear from you.