IT Manager - Manufacturing

IT ManagerWe are seeking an experienced and proactive IT Manager to lead our IT team at manufacturing facilities. This role is responsible for ensuring smooth IT operations, coordinating project activities, addressing technical issues, and maintaining strong communication with upper management and global counterparts. The ideal candidate will have strong leadership skills, excellent problem-solving capabilities, and a solid understanding of IT systems within a manufacturing environment.Team Leadership & Organizational CultureLead and supervise IT team members to ensure timely, effective task execution and high-quality service delivery.Define and manage the team's vision, objectives, and goals.Manage team performance through coaching, feedback, and professional development planning, including career path guidance and training.Foster a positive and ethical team environment that promotes collaboration, accountability, and high morale.Encourage active participation in continuous improvement (Kaizen) and professional development initiatives.Ensure compliance with company policies and applicable regulations.IT Operations & Service DeliveryServe as the primary IT contact for manufacturing site operations, ensuring alignment with business priorities and technical standards.Monitor system performance and implement proactive solutions and lead root cause analysis to prevent recurring issues.Develop and execute operational strategies that enhance system reliability, scalability, and efficiency.Coordinate and escalate complex issues and outages across team and to upper management.Lead the development and implementation of operational strategies and team objectives that support business growth and performance.Assist senior IT leadership by executing delegated tasks.Technology Development & Continuous ImprovementSupport application development efforts and advocate best practices to enhance delivery quality and maintainability.Collaborate with global counterparts, including teams in Japan, to align on development goals and share innovations.Drive continuous improvement (Kaizen) initiatives to enhance system efficiency, team workflows, and overall user experience; foster teamwide participation in improvement activities.Share best practices and collaborate with peer managers and cross-functional teams to promote consistency and innovation.Financial Oversight & Budget ManagementOversee budget activities, including planning, forecasting, and monthly financial reviews.Identify cost optimization opportunities and implement initiatives to improve financial efficiency.Support strategic financial decision-making through regular reporting and alignment with department objectives.Build and maintain strong customer relationships by understanding business needs and delivering quality support.Proactively identify opportunities to expand business value through IT services.Ensure high standards of customer satisfaction through responsive and solution-oriented service delivery.