Strategic ITSM & ServiceNow Lead

Phaxis in New York, NY is looking for a leader to oversee the IT Service Management (ITSM) function with full ownership of the ServiceNow platform. This role requires strategic oversight and hands-on leadership in driving IT service delivery and platform maturity. Candidates should have a proven background in designing ITSM functions, modernizing service delivery through self-service, and integrating ServiceNow with enterprise systems. Join us to enhance our ITSM capabilities across the organization. J-18808-Ljbffr